The Rose At Round Rock

The reviews for The Rose senior living facility present a mixed picture, with some residents and their families expressing satisfaction, while others raise serious concerns. Positive feedback highlights the caring and accommodating staff, effective management of COVID-19 precautions, and a comfortable and clean environment. Residents have praised the facility for its communication, the quality of care during challenging times such as the Texas storm, and the sense of community and safety provided.

However, numerous reviews express dissatisfaction with various aspects of the facility. Concerns include unsafe environments, lack of proper nutrition, inadequate staffing levels, and a lack of compassion from the staff. Some reviews mention a high turnover rate among staff and management, leading to inconsistent care and communication issues. There are also complaints about the facility's upkeep, with mentions of unpleasant odors and ongoing construction disrupting the living space. Additionally, some families have experienced problems with medication management and have observed a decline in their loved ones' health and well-being due to neglect.

Financial and administrative issues were also noted, including disputes over billing and concerns that the facility's management prioritizes profit over resident care. Despite these challenges, some staff members are recognized for their dedication and positive impact on residents, suggesting that individual experiences at The Rose can vary significantly.

In summary, while The Rose has received some commendation for its care and environment, there are significant concerns regarding safety, staffing, management, and overall quality of care that potential residents and their families should consider.