The Retreat at Madison Place

Summary of Reviews:

• Residents have reported multiple car break-ins, with management failing to notify tenants or secure the premises effectively. The security gate is often left unlocked, raising safety concerns.
• Visitors have faced inconvenience due to malfunctioning gate codes and door entries, leading to uncomfortable waits in adverse weather conditions.
• Management has been criticized for being unresponsive and imposing restrictions on personal grills in the courtyard, disappointing some residents.
• Complaints about the property's maintenance include dirty hallways, staircases, and the presence of abandoned vehicles, which limit parking space availability.
• Some residents appreciate the property's cleanliness, maintenance, and friendly staff, highlighting the monthly newsletter and bulletin board as positive aspects.
• There are mixed feelings about the management and maintenance staff, with some praising their politeness and efficiency, while others criticize high staff turnover and lack of effective communication.
• Concerns have been raised about disabled tenants being trapped due to an out-of-service elevator, calling for immediate action.
• Despite some criticisms, there are residents who are happy with their living situation, citing friendly staff and well-maintained property grounds as reasons for their satisfaction.
• The location's convenience is noted, with easy access to transportation and well-lit property grounds, though some mention a need for more maintenance staff and regular pest control.
• Overall, opinions vary widely, with some residents expressing love for the place and plans to return, while others highlight significant areas for improvement.