The Residence At Summer Street

The Residence at Summer Street has received numerous positive reviews, highlighting its exceptional care, especially in the memory care unit. Reviewers have praised the facility for its attention, honesty, engagement, and care, surpassing other places visited. The facility's outstanding record during the pandemic and its transparency were key factors for many in making their decision.

Residents and their families have noted the comprehensive care, including daily dressing, shaving, shower assistance, an excellent incontinence program, laundry services, and medication administration by facility nurses. The Memory Care Director and staff, including the maintenance manager, have been commended for their personalized care and efforts to maintain residents' dignity.

The staff's daily care, comfort, compassion, and competence have been described as superb, with specific mentions of a worry-free transition and ongoing support. The facility is praised for its cleanliness, spaciousness, and the variety of activities available to residents, contributing to improvements in their physical, mental, and social well-being.

Reviewers have also appreciated the seamless transition for new residents, the warm and friendly staff, and the high-quality food and maintenance of the building and apartments. The Residence at Summer Street is lauded for treating residents and their families like family, surpassing expectations in every aspect.

Business Development Director Jill Cofrancesco was specifically mentioned for her kindness, patience, and devotion to serving potential residents and their families. The general manager, Jorge, along with directors and staff, have been described as a pleasure to deal with, very open to feedback, and instrumental in providing a great care experience during temporary stays that often become permanent.

The community atmosphere, where staff are friendly and competent, making it feel more like a family than a senior living facility, has been a recurring theme in the reviews. The food quality, gracious staff, and overall excellent experience for residents and their families underscore the caring environment at The Residence at Summer Street.

Finally, the staff's dedication, from the executive director to the care team, has been highlighted for their exemplary care and commitment. The facility is described as elegant, refined, and outstanding in every category for a senior community, with a safe, beautiful, and home-like environment for residents.