The Residence At Skyway Park

Positive Reviews:

• Many reviewers express satisfaction with the care and environment provided, highlighting a family-like community among staff and residents.
• Several employees report a positive working experience, mentioning good management, respectful treatment, and a laid-back atmosphere.
• Some family members of residents share positive experiences, noting the staff's quick response to inquiries and the overall happiness and well-being of their loved ones.
• One review praises the facility for keeping residents safe and well during the early part of the pandemic.

Negative Reviews:

• Several reviews criticize the facility for underpaying and overworking staff, leading to a high turnover and a toxic work environment.
• Complaints about the quality of care, including allegations of mistreatment of residents, lack of professionalism, and HIPAA violations.
• Concerns about the facility's cleanliness, maintenance, and safety, including reports of bugs and safety hazards.
• Negative comments about the food quality, with some stating it is poor and lacks nutritional value.
• Some reviews mention a lack of respect and proper care for the residents, with one reviewer specifically stating their family member lost a significant amount of weight and nearly died due to lack of care.

Mixed Feedback:

• While some reviews praise the staff and management for their hard work and dedication, others describe the management as a joke and criticize the facility for its handling of staff and resident concerns.
• There are conflicting reports about the facility's environment, with some describing it as clean and caring, and others as dirty and unprofessional.

Overall, the reviews of the facility are mixed, with some highlighting a positive and caring environment for both residents and staff, while others raise serious concerns about the quality of care, staff treatment, and facility management.