The Residence at Paine Estates

The reviews for Traditions of Wayland and its Memory Care unit, Paine Estate, present a mixed but generally positive picture of the facility, its staff, and the level of care provided. Many reviewers praise the staff's creativity, responsiveness, and the quality of care, highlighting the excellent connections to medical and hospice care, cleanliness, and the variety of activities available, including field trips, concerts, and art classes. The food quality and the facility's setting, with its lovely garden and proximity to natural beauty, are also commended.

However, some concerns are raised regarding the facility's handling of residents who require more care than the facility is equipped to provide. One review mentions a situation where a resident was kept at the facility despite needing more intensive care, leading to a decline in their health and eventual passing. This review also notes issues with missing personal items, suggesting potential security concerns.

Other positive experiences shared include the long-term satisfaction of residents and their families, with one resident having lived there for over a decade. The staff's patience, diligence, and exceptional communication are highlighted, especially in accommodating non-verbal residents or those with specific dietary needs. The facility's response to the COVID-19 pandemic, including keeping the community safe and well-informed, is also praised.

Several reviews emphasize the warm and welcoming atmosphere of Traditions, the attentiveness to residents' special needs, and the effort to keep residents engaged and connected with their families, especially during the challenging times of the pandemic. The memory care unit receives special mention for its dedicated staff and the personalized care provided to residents with dementia or Alzheimer's.

In summary, Traditions of Wayland is described as a nurturing and lovely environment with a professional and caring staff, offering a range of activities and services that cater to the diverse needs of its residents. While there are some concerns about the facility's ability to provide for residents with more intensive care needs, the overall sentiment is one of gratitude and satisfaction from the majority of reviewers.