The Residence At Brookside

The reviews for The Residence at Brookside are overwhelmingly positive, with many families expressing deep gratitude for the care and attention their loved ones receive. From the first communication with the staff, families felt supported and guided with compassion and professionalism. The facility is praised for its beautiful, well-maintained environment, including apartments, dining, recreational areas, and outdoor gardens that provide a sense of home and warmth. The food is described as delicious and health-minded, prepared by talented culinary professionals.

Activities are a highlight, with a daily schedule that keeps residents engaged and socialized. The staff, from aides to the Executive Director, is commended for their caring and attentive nature, ensuring residents feel welcomed and at home. The Reflections (Memory Care) unit receives special mention for its wonderful staff and the variety of activities available, enhancing the quality of life for residents with memory care needs.

Despite the challenges posed by COVID-19, families note the exceptional care and safety measures in place, expressing gratitude for the staff's dedication during difficult times. The community's approach to care is described as innovative, with a focus on resident-centered programming and the integration of memory care residents in activities with non-memory care residents.

However, there is a single negative review mentioning that the place is poorly run, without further details. This stands in contrast to the numerous positive testimonials highlighting the excellent care, beautiful facilities, and compassionate staff.

Overall, The Residence at Brookside is highly recommended by families for its outstanding care, engaging activities, and warm, welcoming atmosphere. It is also noted as a great place to work, with a caring staff and attentive management, making it a sound choice for both prospective residents and employees.