The Renaissance Of Stillwater

Positive Reviews:

• Many reviewers praise the great people and wonderful staff, highlighting the pleasant and accommodating nature of the team.
• Several comments commend the clean environment and the homelike atmosphere of the facility.
• The memory care facility receives specific praise for its great care and the staff's dedication to residents.
• Employees and visitors alike note the supportive and fun environment, both for working and visiting.
• One reviewer, who played music for the residents, found the visit very fun and the staff very accommodating.
• Management is described as caring and supportive, creating a positive atmosphere for everyone.

Negative Reviews:

• One review reports neglect and unsanitary conditions, advising others to avoid the facility.
• Complaints about maintenance issues, such as heating problems and old, leaky windows, were mentioned, alongside concerns about the high rent not matching the quality of facilities and services.
• Staffing issues were noted, with difficulty finding assistance, especially in the memory care unit.
• A potential employee had a negative experience with the hiring process, leading them to withdraw their application.

Mixed Reviews:

• While many reviews highlight the excellent care and friendly staff, some express dissatisfaction with how staff or family members were treated, and concerns about the facility's cleanliness and maintenance.