The Rawlin at Riverbend Memory Care

The Rawlin has garnered a mix of reviews from residents, their families, and staff. Many highlight the compassionate, hardworking staff and the clean, well-maintained facility that offers a comfortable and stimulating environment, especially for those with memory care needs. The variety of activities, delicious and balanced meals, and the overall inviting atmosphere are frequently praised. Staff members, including those in management and caregiving roles, express pride in their work and the quality of care provided.

However, some reviews express significant concerns, including issues with management's professionalism and responsiveness, understaffing, and instances of neglect or inadequate care leading to serious health consequences for residents. These negative experiences have led some to advise against choosing The Rawlin for loved ones.

Despite the criticisms, many reviews from both family members of residents and employees describe The Rawlin as a wonderful place to live or work, with a special emphasis on the team's dedication to creating a fun, safe, and happy environment. The facility's cleanliness, the staff's friendliness, and the range of activities and amenities available, such as therapy dogs, spa baths, and manicure time, are often highlighted as key benefits.

In summary, while The Rawlin receives commendation for its environment, staff, and care quality, there are also serious concerns that potential residents and their families should consider. The contrasting experiences shared in these reviews underscore the importance of thorough research and consideration when selecting a senior living facility.