The Rawlin at Riverbend Memory Care

The Rawlin has garnered a mix of reviews from residents, their families, and staff. Many highlight the compassionate, hardworking staff and the clean, well-maintained facility that offers a comfortable and stimulating environment, especially for those with memory care needs. The activities provided are often cited as the highlight of the day for residents, and the kitchen staff is praised for preparing delicious and balanced meals.

Employees, including those who have worked in caregiving for years, commend The Rawlin as a great place to work, noting the involvement of management in day-to-day operations and the opportunities for growth within the company. The community is described as loving and dedicated to providing a high quality of life for its residents.

However, some reviews express concerns about the level of care and management. Instances of neglect, such as failing to notify family members about accidents or not seeking immediate care for injuries, have been mentioned. Criticisms also include perceptions of the facility being understaffed and some staff members being unprofessional.

Despite these criticisms, many family members feel fortunate to have their loved ones at The Rawlin, appreciating the variety of activities, the engaging environment, and the care and attention their loved ones receive. The facility's cleanliness and maintenance, along with the respectful treatment of residents, are frequently praised.

In summary, while The Rawlin has faced some challenges and criticisms, many reviews reflect a positive experience characterized by dedicated staff, a supportive environment, and quality care for residents.