The Preserve at Woodland Hills

Positive Feedback Across the Board

Many reviewers have praised the facility for its caring and professional staff, clean and welcoming environment, and the high quality of care provided to residents. The staff, including various named individuals, have been highlighted for their kindness, professionalism, and dedication to the well-being of the residents.

One reviewer expressed gratitude for the facility's assistance during a difficult transition, noting the beautiful surroundings and the compassionate approach of the executive director and health services director. The culinary team received compliments for their delicious meals, and the housekeeping staff was appreciated for their personal touches.

Activities and community engagement are also well-received, with mentions of enjoyable events like margaritas and bingo, and meaningful outreach programs. The sense of family and community among residents and staff is a recurring theme, with many reviewers feeling reassured and content with the care their loved ones receive.

While one review mentioned initial challenges with staff and management, they noted significant improvements after expressing concerns, ultimately describing the facility as feeling like family. Another review highlighted the facility's cleanliness, attention to detail, and the exceptional care provided by the staff.

Despite the high praise, one reviewer pointed out the cost as a downside, expressing a wish that such high-quality care could be more accessible to everyone. However, the overall sentiment remains overwhelmingly positive, with many recommending the facility for its exceptional care, beautiful environment, and dedicated staff.