The Preserve at Gateway

The reviews for the senior living community highlight a mix of experiences, with many residents expressing satisfaction with the management, staff, and amenities, while others raise concerns about management practices and safety issues.

• Several reviews praise the new manager for significantly improving the community atmosphere, with residents feeling more upbeat and engaged thanks to the manager's professionalism and enthusiasm for organizing activities.
• Concerns have been raised about the safety and management of the salon within the community, with one reviewer expressing ongoing worries about salon hours, safety, and the lack of a contract with the management company.
• Some residents have voiced dissatisfaction with changes in management, mentioning a reduction in amenities and a perceived lack of respect towards the tenants. Specific grievances include the prohibition of alcohol in common areas and issues with the community's gate security and salon operations.
• On a positive note, many reviews commend the community for its friendly and helpful office staff, particularly mentioning Romy, Jaz, CW, and Barb for their contributions to a welcoming and well-maintained environment. Residents enjoy the amenities, including monthly celebrations, BBQs, a free Starbucks coffee bar, a movie theater, and a large pool.
• Despite some negative comments, other residents report a high level of satisfaction with their living experience, highlighting the community's cleanliness, safety, and the staff's responsiveness to needs and problems.
• One review specifically thanks the staff for their positive energy and knowledge in managing the 55+ community, looking forward to future endeavors.

Overall, while there are areas of concern that need attention, particularly regarding management practices and safety, many residents appreciate the community's atmosphere, amenities, and the staff's efforts to create a welcoming and engaging environment.