The Plaza At Moanalua

The Plaza at Moanalua has received a mix of reviews from residents and their families. Many praise the facility for its excellent staff, range of social and recreational activities, and the quality of care provided. Residents enjoy the convenience of on-site services such as salon treatments, lab tests, and regular housekeeping. The dining experience is also highlighted positively, with a variety of healthy and enjoyable meal options available.

However, some reviews express dissatisfaction, particularly regarding billing practices and the level of care for residents requiring more assistance. Concerns have been raised about additional charges for services and a perceived decline in management quality and staff responsiveness. There are also complaints about the facility's handling of basic needs and communication with family members.

Positive aspects noted include the facility's cleanliness, the friendliness of the staff, and the range of activities available to residents, such as exercise classes, crafts, and musical performances. The Plaza at Moanalua is also appreciated for its efforts to keep residents safe during the pandemic and for facilitating enjoyable outings.

On the other hand, some reviews urge caution, mentioning issues with care standards and advising potential residents and their families to inquire about additional charges and the level of assistance provided. Despite these concerns, many reviews reflect a high level of satisfaction with the living environment, the community, and the overall value offered by The Plaza at Moanalua.