The Plaza At Mililani

The Plaza at Mililani has received a variety of reviews from residents and their families. Many have praised the facility for its cleanliness, friendly staff, and the range of activities available for residents, including exercise classes, bingo, puzzles, and group outings to nearby shopping centers. The facility is noted for its well-organized structure, with options for shared units or private studios, and amenities such as housekeeping, laundry, and three meals a day. The location is appreciated for being close to hospitals, restaurants, and family members, making it a convenient choice for many.

However, some reviews have raised concerns about the level of care and communication. One detailed account described a resident's rapid decline in health, including multiple falls, communication issues regarding care and appointments, and a lack of timely medical testing and treatment. This review highlighted concerns about the adequacy of care for residents with more serious health issues.

Other feedback has touched on the social dynamics within the facility, mentioning unprofessional behavior among some staff members and the challenges faced by residents who do not fit into the dominant social groups. Additionally, the cost of care has been a point of discussion, with some finding the facility expensive, especially as the level of required care increases. Despite these concerns, the facility has been described as offering a resort-like living experience, with many amenities and activities designed to keep residents active and engaged.

Overall, while many reviews are positive, highlighting the facility's amenities, staff, and location, there are significant concerns regarding care for residents with more complex health needs and the cost of services. Prospective residents and their families are encouraged to consider these factors and possibly visit the facility to better understand if it meets their needs and expectations.