The Place At Martinez

Positive Reviews:

• Clean and open areas available.
• Very professional and well-run operation, with staff always available for needs.
• Pure caring from the staff.
• Good care for a family member, with effective communication.
• Clean facility with friendly staff encountered during a business visit.
• Great working environment with great people.
• Staff described as very courteous.

Negative Reviews:

• Reports of neglect and poor patient care, with calls for shutdown by the Board of Health.
• Presence of roaches, poor service, and terrible food quality.
• Not attentive to patients' needs.
• Some staff members make things difficult for patients; food needs upgrading.
• Unpleasant environment, with reports of nurses not caring about patients or family members.
• Lack of care leading to severe health consequences for a patient.
• Weekend staff less effective than weekday staff; lack of comforts like TV or music.
• Overworked and understaffed CNA’s, unprofessional behavior.
• Reports of a resident being neglected and left without basic care.
• Failure to handle paperwork properly, leading to a patient being refused re-admittance.
• Facility described as old, dated, and staff as rude and inattentive.
• Staff accused of not performing their duties properly.
• Facility described as a place with poor care standards and high COVID-19 risk.
• No physical therapy provided as expected, with overall poor conditions and rude staff.