The Pines, A Merrill Gardens Community

The Pines receives high praise from residents and their families for its caring staff, engaging activities, and special events. Many reviews highlight the seamless transition for residents moving into memory care or assisted living, noting the staff's efforts to make these transitions as comfortable as possible.

One family shared their experience of how The Pines accommodated both their mother's need for independence and their father's more intensive care requirements, emphasizing the staff's exceptional care and the facility's beautiful amenities.

Residents enjoy a variety of activities, including a popular happy hour with live music, and appreciate the dining options and personalized care from the staff. The community is described as having a family-like atmosphere, where both residents and visitors feel welcomed and cared for.

Management at The Pines is commended for their dedication to creating a safe and enjoyable environment, with recent improvements leading to a more satisfied resident community. The staff, from caregivers to senior management, is praised for their compassion and engagement with residents' well-being.

However, one review expressed concern over the screening process for employees, suggesting that it might need improvement to ensure the safety and well-being of residents.

Overall, The Pines is celebrated for its excellent care, vibrant community life, and the sense of security it provides to both residents and their families.