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The Pearl Of Naperville
200 Martin Avenue, Naperville, IL 60540
For Pricing & Availability
(800) 780-8101To Reach a Resident
(630) 355-4111Estimated Pricing
Price Comparison
The Pearl Of Naperville Description
The Pearl Of Naperville is a community that offers memory care and nursing care and is located in Naperville, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.9 out of 10 making it the 18th highest rated community in the city out of 21 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Naperville
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Naperville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this senior living facility are mixed, with some highlighting positive experiences and others expressing serious concerns. Several reviews mention neglect, unclean conditions, and inadequate staffing, with reports of residents not being fed, showered, or cleaned properly. Complaints include unattended call lights, unsanitary conditions, and a lack of responsiveness from management. One review specifically mentions a resident's sheets not being changed despite being soiled, and another describes having to clean a bathroom themselves due to a lack of staff.
On the other hand, some reviews praise the facility under new management, noting great experiences, dedicated and professional rehab personnel, and a caring staff. Positive comments mention the cleanliness of the facility, the polite and courteous staff, and the exceptional care provided to residents. There are mentions of strong connections formed between staff and residents, and some families express gratitude for the care their loved ones received.
However, the negative reviews raise concerns about the overall quality of care and management's attention to residents' needs. Issues with communication, documentation, and the handling of medications are noted, alongside complaints about the quality of food provided. Despite the positive experiences shared by some, the prevalence of negative feedback suggests a need for improvement in certain areas, particularly in staffing, cleanliness, and resident care.
Reviews
Where to begin. Having a doctor ask if I had blood drawn, which I didn't. Turns out they took someone else's blood. Not taking vital signs for days, when they should be taken at least twice a day. Hitting the call button and nobody showing up for 45 minutes. Not getting all of my meds like I should. Sometimes the dosage is short, some times not getting the meds at all because they ran out. Horrible, horrible meals. Seriously, limpy onion rings, half cooked fries, crunchy rice (yes, crunchy, partially cooked rice) and something either missing or wrong with almost every meal. And almost anything that should be hot is cold. The staff is about 50/50 acceptable. Some CNA's really care and go above and beyond. Others , when the come into the room after ringing the bell just say "What!?". After
My mom left this facility to go to hospital. When she was scheduled to come back for rehabilitation all her belongs were missing and could not be found. Most important were her prescription glasses and shoes/tolietries. Not enough CNA's
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Health
Services
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 115
Total current residents: 81
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 21
Number of payment denials: 0
Number of fines: 5
Total cost of fines: $175858
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-16 | 2023-03-03 | F | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2023-02-16 | 2023-03-03 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2023-02-16 | 2023-03-03 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-02-16 | 2023-03-03 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2023-02-16 | 2023-03-03 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2023-02-16 | 2023-03-03 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2023-02-16 | 2023-03-03 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-02-16 | 2023-03-07 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-02-16 | 2023-03-03 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2023-02-16 | 2023-03-03 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-02-16 | 2023-03-03 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2023-02-16 | 2023-03-07 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2023-02-16 | 2023-03-03 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-02-16 | 2023-03-03 | F | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2023-02-16 | 2023-03-03 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-02-16 | 2023-03-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2023-02-16 | 2023-03-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2023-02-16 | 2023-03-03 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. |
| 2022-04-05 | 2022-04-08 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2022-04-05 | 2022-04-08 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-04-05 | 2022-04-08 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-04-05 | 2022-04-08 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-04-05 | 2022-04-08 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-04-05 | 2022-04-08 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-04-05 | 2022-04-14 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-04-05 | 2022-04-12 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2022-04-05 | 2022-04-08 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-06-08 | 2021-06-21 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-06-08 | 2021-06-21 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2021-06-08 | 2021-06-21 | F | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2021-06-08 | 2021-06-21 | F | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2021-06-08 | 2021-06-21 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2021-06-08 | 2021-06-23 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2021-06-08 | 2021-06-23 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-06-08 | 2021-06-23 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-06-08 | 2021-06-23 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-06-08 | 2021-06-23 | E | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| 2021-06-08 | 2021-06-23 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-06-08 | 2021-06-23 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-06-08 | 2021-06-23 | E | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2021-06-08 | 2021-06-24 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-06-08 | 2021-06-23 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-18 | 2023-02-23 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-02-02 | 2023-02-17 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-11-14 | 2022-11-22 | G | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-11-03 | 2022-11-14 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-09-12 | 2022-09-20 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-01-20 | 2023-02-09 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-01-20 | 2023-02-09 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2023-01-20 | 2023-02-09 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-01-20 | 2023-02-09 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2023-01-20 | 2023-02-09 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-01-20 | 2023-02-09 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2023-01-20 | 2023-02-09 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-01-20 | 2023-02-09 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2023-01-20 | 2023-02-09 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2023-01-20 | 2023-02-09 | E | Infection Control Deficiencies | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| 2023-01-20 | 2023-02-10 | E | Nursing and Physician Services Deficiencies | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| 2023-01-20 | 2023-02-09 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-06-10 | 2022-06-17 | L | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-06-10 | 2022-06-17 | L | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-06-10 | 2022-06-17 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-12-16 | 2021-12-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-12-16 | 2021-12-28 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-12-10 | 2021-12-21 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-11-12 | 2021-11-19 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-11-12 | 2021-11-19 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-11-12 | 2021-11-19 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-03-31 | 2022-04-12 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-03-31 | 2022-04-12 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-03-31 | 2022-04-12 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-03-31 | 2022-04-12 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-03-31 | 2022-04-12 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-03-31 | 2022-04-12 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-03-31 | 2022-04-12 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-03-31 | 2022-04-12 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-10-08 | 2020-10-16 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-09-16 | 2020-09-25 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-09-16 | 2020-09-25 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2020-09-16 | 2020-09-25 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-08-14 | 2020-08-21 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-05-28 | 2021-06-15 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2021-05-28 | 2021-06-15 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-05-28 | 2021-06-15 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-05-28 | 2021-06-15 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-05-28 | 2021-06-15 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2021-05-28 | 2021-06-15 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-05-28 | 2021-06-15 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-08-30 | $6,500 |
| 2022-01-10 | $650 |
| 2022-03-14 | $987 |
| 2022-06-10 | $107,832 |
| 2022-06-10 | $165,895 |
| 2022-09-12 | $51,090 |
| 2022-11-03 | $15,300 |
What is in the Neighborhood
- The closest city is Naperville which is 1.6 miles away and has a population of 147,100 (small city).
- The average income is $182,603, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 26
- Average Temperature: 53.1
- Day Breakdown: The area gets 143 days of rain, 39 days of snow and 182 days of sun
- Precipitation: 1.5 inches a year
- The median age is 38.5 years old, high compared to other cities.
- 3.09% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 20.66% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 20% Asian, 5% Black or African-American, 3% Hispanic or Latino, and 70% White.
- The crime rate is 2.7 per 100 people which is low compared to other cities.
- Violent Crime: 0.66 incidents per 100 people
- Property Crime: 1.0 incidents per 100 people
- Drug-Related Crime: 0.3 incidents per 100 people
- The average life expectancy in zip code is 81.29 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 207.0, Moderate Days 65.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Trader Joe's
0.8 miles awayCasey's Foods
0.8 miles awayGarden Fresh Market
1.1 miles awayFresh Thyme
1.6 miles awayJewel-Osco
1.7 miles awayTransportation
Naperville
1.2 miles awayBus Stations
Martin & Brom
0.1 miles awayWashington & Hillside
0.3 miles awayWashington & Aurora
0.5 miles awayAurora & West
0.5 miles awayAurora & River Bend
0.7 miles awayBanks
BMO Harris Bank
0.5 miles awayBusey Bank
0.5 miles awayU.S. Bank
0.8 miles awayChase
0.8 miles awayNaperville Bank & Trust
0.9 miles awayHospitals
Edward Hospital
0.0 miles awayMarianjoy Rehabilitation Hospital
6.1 miles awayRush Copley Medical Center
6.2 miles awayAMITA Health Adventist Medical Center
6.4 miles awayNorthwestern Medicine Central DuPage Hospital
7.5 miles awayPharmacies
Oswald's
0.8 miles awayWalgreens
1.8 miles awayJewel-Osco Pharmacy
1.9 miles awayCVS Pharmacy
2.8 miles awayGood Health Pharmacy
5.6 miles awayDentists
Naperville Oral Surgery
0.4 miles awaySindelar Family Dental
0.4 miles awayOral Surgery of Naperville
0.5 miles awayRiverwalk Family Dental
0.7 miles awayFirst Dental
0.7 miles awayParks
William Freidrich Memorial Park
0.0 miles awayHealing Gardens
0.1 miles awayKnoch Park
0.2 miles awayLincoln Park
0.3 miles awayNaperville
0.3 miles awayPlaces of Worship
BAPS SwamiNarayan Sanstha Temple
12.8 miles awayShopping
Mall of India
2.6 miles awayChicago Premium Outlets
6.4 miles awayYorktown Center
8.9 miles awayInternational Plaza Shopping Center
11.0 miles awayOakbrook Center
11.6 miles awayCulture
Riverwalk Theatre
0.6 miles awaySummer Place Theatre
0.7 miles awayWentz Concert Hall
0.7 miles awayNaperville Community Concert Center
0.8 miles awayPfeiffer Memorial Hall
0.9 miles awayRestaurants
Quiubo
0.6 miles awayPlank Bar & Kitchen
0.6 miles awayBlue Sushi Sake Grill
0.6 miles awaySanto Cielo
0.6 miles awayEmpire Burgers and Brew
0.6 miles awayGet exact pricing & check availability
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