The Pearl At Dallas

The Pearl has received numerous positive reviews for its exceptional care, especially for residents with Alzheimer's and Dementia. Many reviewers highlight the patience, professionalism, and warmth of the staff, noting that activities keep residents engaged and not confined to their rooms. Maintenance and nursing staff, in particular, have been praised for going above and beyond in their duties.

Family members have expressed gratitude for the care their loved ones received, mentioning that the facility feels like a home away from home and praising the cleanliness and attentiveness of the staff. The executive director and the entire team are commended for their love, care, and compassion. Special events and activities, such as a carnival, have been highlighted as examples of the facility's commitment to resident engagement.

However, there are a couple of negative reviews concerning neglect and poor management, including allegations of residents being kept in soiled conditions, not being fed on time, and being medicated without family consent. These reviews stand in stark contrast to the otherwise glowing recommendations.

Overall, The Pearl is highly recommended by most reviewers for its top-notch facility, professional staff, and the excellent care provided to residents, particularly those requiring memory care. The facility is described as clean, state-of-the-art, and very attentive to the needs of its residents, making it a recommended choice for loved ones needing specialized care.