The Pathways At Warrington

Positive Reviews:

• Fast and friendly service.
• Highly recommended by many for its wonderful staff and professional, compassionate care.
• Residents are treated with dignity, love, and respect, receiving outstanding care.
• The facility is clean, well-run, and offers a variety of organized activities.
• Management and staff, including the Executive Director and Director of Nursing, are praised for their kindness, caring, and compassionate leadership.
• Excellent communication and adaptability, especially during challenging times like the pandemic.

Negative Reviews:

• Communication issues reported, with little to no outreach from staff unless initiated by family members.
• Some experiences of unprofessional behavior from upper management and administrative staff, including accusations of racism.
• A tragic incident where a resident died from sepsis after an injury, raising concerns about the timeliness and adequacy of medical response and care.
• Instances of insensitivity and lack of condolences from the facility after a resident's passing.
• High staff turnover and dissatisfaction leading to removal of a resident by their family.

Mixed Reviews:

• While many reviews praise the care and environment, some have raised serious concerns about specific management practices and the handling of medical emergencies.
• The facility is described as clean, well-run, and cheaper than alternatives, yet some families regret their decision based on their experiences.