The Parc At Sharon Amity

Positive Reviews:

• The staff is described as very friendly, helpful, and welcoming, with a special mention of their ability to remember the intricacies of each resident.
• Several reviewers expressed gratitude for the care and support provided to their loved ones, particularly praising the staff and management for their professionalism and kindness.
• One reviewer highlighted the facility's ability to embrace and understand the unique needs of a high-functioning, very active dementia patient, providing a home-like environment until the patient's passing.
• Comments on the cleanliness of the facility and the patience of the staff with residents, especially those with Alzheimer's, were noted.
• The care provided is described as fantastic, with staff becoming like family to the residents.

Negative Reviews:

• Several reviews report instances of unprofessional behavior, lack of empathy, and disrespect from the staff, including a failure to answer phone calls from family members.
• There are serious allegations of abuse and neglect, including unexplained bruises on a resident, poor care leading to health decline, and issues with cleanliness and patient safety.
• One reviewer reported personal belongings of a resident being stolen or lost, including new clothes and shoes, and misuse of a wheelchair.
• Concerns were raised about the facility's management, with specific criticism directed at the director for a lack of accountability and professionalism.

Mixed Reviews:

• While some reviewers found the facility to be a lovely place with nice and patient staff, others experienced significant issues with care, cleanliness, and respect for patient rights and dignity.
• A reviewer who initially praised the facility updated their review to express disappointment due to management changes leading to negative experiences, including theft of personal items.