The Palmettos Of Charleston

The Palmettos memory care assisted living receives a mix of reviews, with many highlighting the exceptional care and kindness of the staff, from management to cleaning personnel. Families appreciate the responsive and well-trained staff, noting the safe and loving environment provided for their loved ones. The community is praised for its cleanliness, comfortable setting, and the variety of activities available to residents, including exercise and arts and crafts. The food is generally well-received, with generous portions and adequate choices.

However, some reviews express concerns about the facility feeling too institutional and corporate, with a few noting the building's dated appearance and narrow hallways. Despite these criticisms, the process of updating the facility, such as replacing carpets with hardwood floors, has been mentioned. The staff's dedication during challenging times, such as the pandemic, is particularly commended for keeping residents safe, healthy, and happy.

While the majority of feedback is positive, noting the facility's cleanliness, friendly environment, and the attentive care provided to residents, there are some negative experiences. These include issues with medication management and a lack of personalized attention during tours. Despite these concerns, many families have found peace of mind in the care their loved ones receive at The Palmettos, often describing the staff as family and praising the community's efforts to create a home-like atmosphere.

Overall, The Palmettos is recommended by many for its caring staff, clean and comfortable environment, and the range of activities and amenities offered. While there are areas for improvement, particularly in communication and updating the facility's aesthetics, the positive impact on residents and their families is frequently highlighted.