📞 Call for pricing and availability: (800) 780-8101
The Oxford Rehabilitation & Health Care Center
689 Main Street, Haverhill, MA 01830
For Pricing & Availability
(800) 780-8101To Reach a Resident
(978) 373-1131Estimated Pricing
Price Comparison
The Oxford Rehabilitation & Health Care Center Description
The Oxford Rehabilitation & Health Care Center is a community that offers assisted living, nursing care, respite care, skilled nursing and rehabilitation and is located in Haverhill, Massachusetts. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.4 out of 10 making it the 6th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Haverhill
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Haverhill
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Haverhill
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the facility present a mixed picture, with some highlighting positive experiences, particularly praising the dedication and care provided by the CNAs and certain staff members. One reviewer mentioned a significant improvement in their loved one's condition, attributing it to the professional and caring staff. Another shared a personal success story of rehabilitation and gratitude towards the staff for their support and expertise.
However, numerous reviews raise serious concerns about the facility's management, cleanliness, and overall care quality. Complaints include negligence, lack of compassionate care from nurses and office staff, poor communication, and disrespect towards family members. One reviewer described the facility as a "zoo" with unfriendly and unprofessional management, while another expressed distress over not being able to contact their sister in the facility. Concerns about the facility's cleanliness were also mentioned, with one reviewer noting the unpleasant smell in the halls.
Some reviews criticized the facility's handling of patients, mentioning instances of patients being inadequately attended to or even overdosed on medication. The staffing levels, particularly the shortage of CNAs, were highlighted as a significant issue affecting patient care and safety. Despite these criticisms, some reviewers acknowledged the hard work and caring nature of most staff members, suggesting that the facility's problems stem from management issues rather than the frontline caregivers.
Overall, while there are instances of positive feedback regarding individual staff members and some aspects of care, the majority of reviews express serious concerns about the facility's management, cleanliness, and the quality of care provided, urging potential clients to consider other options for their loved ones.
Reviews
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The Oxford Rehabilitation & Health Care Center Videos
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Health
Services
Activities
Community Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Aug. 1, 1974
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 117
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 3
Number of payment denials: 1
Number of fines: 5
Total cost of fines: $107769
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-22 | 2023-05-26 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-05-22 | 2023-05-26 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-07-06 | 2022-08-15 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-07-06 | 2022-08-15 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-07-06 | 2022-08-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2022-07-06 | 2022-08-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-09-20 | 2021-10-25 | D | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2021-09-20 | 2021-10-25 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2021-09-20 | 2021-10-25 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2021-09-20 | 2021-10-25 | F | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2021-09-20 | 2021-10-25 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-09-20 | 2021-10-25 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-12 | 2023-02-24 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-01-12 | 2023-02-24 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2023-05-11 | 2023-05-12 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-05-11 | 2023-05-12 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-05-11 | 2023-05-12 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-05-11 | 2023-05-12 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-05-11 | 2023-05-12 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-05-11 | 2023-05-12 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2023-05-11 | 2023-05-12 | G | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-05-11 | 2023-05-12 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2023-05-11 | 2023-05-12 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-05-11 | 2023-05-12 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-05-11 | 2023-05-12 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2023-05-11 | 2023-05-12 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-01-18 | 2022-02-03 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-09-01 | 2021-10-15 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-06-24 | 2022-08-07 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-06-24 | 2022-08-07 | B | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2022-06-24 | 2022-08-30 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-06-24 | 2022-08-07 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-06-24 | 2022-08-07 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-06-24 | 2022-08-30 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-06-24 | 2022-08-07 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-06-24 | 2022-08-07 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-06-24 | 2022-08-07 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2022-06-24 | 2022-08-07 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-06-24 | 2022-08-07 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-06-24 | 2022-08-07 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-06-24 | 2022-08-30 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-06-24 | 2022-08-07 | E | Nursing and Physician Services Deficiencies | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. |
| 2022-06-24 | 2022-08-07 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2022-06-24 | 2022-08-30 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-06-24 | 2022-08-07 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2022-06-24 | 2022-08-07 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-06-24 | 2022-08-07 | F | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2021-02-04 | 2021-02-16 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-09-09 | 2020-10-26 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-08-27 | 2021-10-01 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-08-27 | 2021-10-01 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-08-27 | 2021-10-01 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-08-27 | 2021-10-01 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-08-27 | 2021-10-01 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-08-27 | 2021-10-01 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-08-27 | 2021-10-01 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-08-27 | 2021-10-01 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-02-09 | $83,993 |
| 2018-10-31 | $176,818 |
| 2019-03-15 | $21,654 |
| 2019-03-15 | $22,829 |
| 2019-04-30 | $11,284 |
| 2019-08-22 | $15,895 |
| 2020-01-30 | $99,345 |
| 2020-09-09 | $13,650 |
| 2020-09-09 | $12,545 |
| 2021-02-04 | $3,250 |
| 2021-02-04 | $3,462 |
| 2021-02-25 | $10,316 |
| 2021-02-25 | $9,750 |
| 2022-01-18 | $9,750 |
| 2022-01-18 | $10,076 |
| 2022-06-24 | $105,750 |
| 2022-06-24 | $70,265 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-06-24 | 23 |
What is in the Neighborhood
- The closest city is Haverhill which is 1.4 miles away and has a population of 62,765 (large town).
- The average income is $63,734, which is average compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 30
- Average Temperature: 52.9
- Day Breakdown: The area gets 107 days of rain, 30 days of snow and 227 days of sun
- Precipitation: 0.8 inches a year
- The crime rate is 4.07 per 100 people which is average compared to other cities.
- Violent Crime: 1.96 incidents per 100 people
- Property Crime: 1.48 incidents per 100 people
- Drug-Related Crime: 0.25 incidents per 100 people
- The average life expectancy in zip code is 80.59 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 172.0, Moderate Days 9.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Market Basket
1.5 miles awayAldi
1.7 miles awayShaw's
1.8 miles awayBJ's Wholesale Club
3.1 miles awayButcher Boy
5.7 miles awayTransportation
Haverhill
1.5 miles awayBradford
2.0 miles awayBus Stations
Main and Primrose
0.2 miles awayMain and Brookline
0.3 miles away440 North Ave
0.8 miles awayNorth and Gas Co. Rd.
1.0 miles awayHilldale and Monument
1.0 miles awayBanks
Haverhill Bank
1.1 miles awayPentucket Bank
1.5 miles awaySantander
2.1 miles awayTD Bank
2.2 miles awayPeople's United Bank
6.2 miles awayHospitals
Whittier Health Network
1.3 miles awayWhittier Rehabilitation Hospital
2.8 miles awayHoly Family Hospital at Merrimack Valley
2.9 miles awayNortheast Rehabilitation Center
5.5 miles awayHoly Family Hospital
6.0 miles awayPharmacies
CVS Pharmacy
1.2 miles awayRite Aid
1.7 miles awayWalgreens
2.3 miles awayHannaford Pharmacy
7.3 miles awayCVS
10.4 miles awayDentists
Pediatric Dentistry of Salem
5.2 miles awayAspen Dental
5.3 miles awayFamily Dental
8.0 miles awayGentle Dental
8.2 miles away3-D Dental
8.7 miles awayParks
Fox Field
0.8 miles awayPortland St. Playground
0.9 miles awayCashmans Field
0.9 miles awayHighlands
1.0 miles awayHannah Duston Memorial Park
1.3 miles awayPlaces of Worship
The Church On The Plains
9.7 miles awayShopping
The Loop
5.0 miles awayDSM MB I LLC
6.9 miles awayThe Mall at Rockingham Park
7.6 miles awayEndicott Plaza
18.6 miles awayMall of New Hampshire
20.7 miles awayCulture
Methuen Memorial Music Hall
7.0 miles awayByfield Community Arts Center
7.5 miles awayVillage Stage
8.3 miles awayMidway Stage
8.4 miles awayThe Porch
8.4 miles awayRestaurants
Mr. Mike's Restaurant & Lounge
1.3 miles awayFriendly's Ice Cream Shop
1.3 miles awayKrueger Flatbread
1.4 miles awayLongHorn Steakhouse
1.4 miles awayOlivia's
1.4 miles awayGet exact pricing & check availability
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