The Oxford Grand Assisted Living & Memory Care

Summary of Reviews:

• There are reports of unprofessional behavior and serious neglect, including a case where a resident suffered due to lack of proper care.
• Many reviews praise Oxford Grand for its excellent care, particularly in assisted living and memory care, highlighting the staff's compassion, professionalism, and the quality of facilities and activities available.
• Residents and their families have expressed satisfaction with the living conditions, the caring nature of the staff, and the sense of community within Oxford Grand.
• Some reviews mention the facility's ability to provide a safe and engaging environment for residents, especially during challenging times like the COVID-19 pandemic.
• There are mixed experiences with the staff, with most reviews highlighting their kindness and attentiveness, but a few noting instances of unprofessional behavior.
• The facility is described as beautiful, clean, and well-maintained, with a variety of activities and amenities that contribute to a positive living experience for residents.
• One review specifically mentions the affordability and convenience of Oxford Villas for independent living, appreciating the proximity to shopping and the availability of a shuttle service.
• A few reviews share personal stories of how Oxford Grand has positively impacted their loved ones, especially those requiring memory care, by providing a supportive and engaging environment.
• There is a mention of a negative experience with a kitchen employee, indicating a rare instance of dissatisfaction with staff attitude.

Overall, the majority of reviews reflect positively on Oxford Grand's care, facilities, and staff, with a few critical notes that potential residents and their families may want to consider.