📞 Call for pricing and availability: (800) 780-8101
The Overlook
88 Masonic Home Road, Charlton, MA 01507
For Pricing & Availability
(800) 780-8101To Reach a Resident
(866) 753-5429Estimated Pricing
Price Comparison
The Overlook Description
The Overlook is a medium 14 bed community that offers independent living, memory care, adult day care, hospice, skilled nursing, rehabilitation and senior apartments and is located in the town of Charlton, Massachusetts. Residents who live at the facility are able to choose from a range of one-bedroom, two-bedroom and suite room layouts.
The community has an average rating of 8.9 out of 10 making it the 3rd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Charlton
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Charlton
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Charlton
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Overlook rehab has received positive feedback for its rehabilitation services, with specific praise for the rehab staff's effectiveness in helping patients regain strength. The food quality is generally appreciated, though there have been observations about the nursing staff appearing short-staffed, especially during weekends.
Many residents and visitors have expressed high satisfaction with The Overlook's continuing care community, highlighting the friendly and welcoming staff and residents, the supportive marketing team, reasonable costs, and the sense of coming home to a familiar area. The facility's amenities, including the Fitness Center, Performing Arts Center, and dining options, have been particularly lauded for enhancing the quality of life for its residents.
Employees at The Overlook have shared positive experiences, noting the friendly atmosphere, teamwork, and rewarding career opportunities. The dining services have been singled out for providing exceptional experiences, with management receiving specific commendation for their care and support.
However, there is a mixed review questioning the quality of care based on the facility's appearance, suggesting that external aesthetics may not fully represent the level of care provided.
Overall, The Overlook is celebrated for its comprehensive care, vibrant community life, and the opportunities it offers for both residents and employees. It stands out for its range of services catering to different stages of elder care, its engaging community activities, and its commitment to employee development and resident satisfaction.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Activities
Community Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Sept. 1, 1994
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 181
Total current residents: 120
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 6
Number of payment denials: 0
Number of fines: 8
Total cost of fines: $65416
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-13 | 2022-10-21 | D | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-09-13 | 2022-10-21 | E | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2022-09-13 | 2022-10-21 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-09-13 | 2022-10-21 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-03-02 | 2020-03-18 | D | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2020-03-02 | 2020-03-18 | C | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2020-03-02 | 2020-03-18 | C | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2020-03-02 | 2020-03-23 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-03-02 | 2020-03-19 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-01-22 | 2019-03-01 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-01-22 | 2019-02-01 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-29 | 2022-10-06 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2022-08-29 | 2022-10-06 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-07-06 | 2022-07-27 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-12-29 | 2022-02-02 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-08-19 | 2021-10-01 | C | Administration Deficiencies | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. |
| 2021-08-19 | 2021-09-26 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-12-14 | 2022-01-27 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-01-28 | 2020-02-28 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-01-28 | 2020-02-28 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-01-28 | 2020-02-20 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-01-28 | 2020-02-28 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-01-28 | 2020-02-28 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-14 | 2021-02-14 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-30 | 2021-01-20 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-19 | 2020-10-02 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-07 | 2021-06-10 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-08-04 | 2020-10-02 | G | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-08-04 | 2020-10-02 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-01-08 | 2019-02-20 | E | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2019-01-08 | 2019-02-01 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-01-08 | 2019-02-15 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2019-01-08 | 2019-02-08 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-01-08 | 2019-03-05 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-01-08 | 2019-02-22 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-01-08 | 2019-02-25 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-01-08 | 2019-02-21 | E | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| 2019-01-08 | 2019-02-20 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-01-08 | $10,313 |
| 2020-06-24 | $20,345 |
| 2020-06-24 | $21,055 |
| 2020-12-30 | $19,500 |
| 2021-03-29 | $650 |
| 2021-07-07 | $8,090 |
| 2021-07-07 | $8,037 |
| 2021-07-12 | $983 |
| 2021-07-12 | $975 |
| 2021-08-19 | $9,750 |
| 2021-12-14 | $15,000 |
| 2021-12-14 | $15,379 |
| 2022-04-18 | $1,316 |
| 2022-07-06 | $9,750 |
What is in the Neighborhood
- The closest city is Charlton which is 0.3 miles away and has a population of 12,764 (small town).
- The average income is $88,137, which is very high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 30
- Average Temperature: 52.7
- Day Breakdown: The area gets 141 days of rain, 37 days of snow and 185 days of sun
- Precipitation: 2.2 inches a year
- The crime rate is 1.53 per 100 people which is very low compared to other cities.
- Violent Crime: 0.42 incidents per 100 people
- Property Crime: 0.78 incidents per 100 people
- Drug-Related Crime: 0.09 incidents per 100 people
- The average life expectancy in zip code is 79.74 years old, which is high compared to other zip codes.
- Air Quality: Good Days 149.0, Moderate Days 33.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Stop & Shop
4.4 miles awayBig Y
5.1 miles awayWalmart Supercenter
5.3 miles awayMarket Basket
6.5 miles awayPrice Chopper
7.4 miles awayTransportation
Worcester
12.5 miles awayBus Stations
E. Brookfield Courthouse
7.0 miles awaySpencer D.P.W.
7.1 miles awaySpencer Center/Downtown
7.3 miles awaySpencer Center/Town Hall
7.3 miles awayLeicester Wal Mart
7.9 miles awayBanks
Southbridge Credit Union
4.5 miles awaySantander
6.4 miles awayCornerstone Bank
7.2 miles awayHometown Bank
7.9 miles awayCommerce Bank
9.1 miles awayHospitals
Harrington Hospital
5.3 miles awayHarrington HealthCare at Webster
9.9 miles awayFairlawn Rehabilitation Hospital
10.9 miles awayFamily Health Center of Worcester
11.6 miles awaySaint Vincent Hospital at Worcester Medical Center
12.5 miles awayPharmacies
CVS Pharmacy
0.5 miles awayCVS
7.4 miles awayWalgreens
9.7 miles awayDentists
Wellness Dental LLC
7.1 miles awayMaha Family Dental
10.8 miles awayWorcester Pediatric Dental Group
12.2 miles awayLakeside Family Dental
14.7 miles awayDr. William Dennis
17.3 miles awayParks
Charlton Town Common
0.3 miles awayCapen Hill Nature Sanctuary
1.6 miles awayYe Olde Commons
1.7 miles awayMilitia Lot
2.0 miles awayNorthside Village Historic District
2.0 miles awayPlaces of Worship
Emmanuel Baptist Church
11.9 miles awaySaint Johns Catholic Church
12.4 miles awayAbington Congregational Church
19.5 miles awayOakdale Methodist Church
19.6 miles awayShopping
Sturbridge Plaza
5.7 miles awayAuburn Mall
8.2 miles awayThe Shoppes at Blackstone Valley
10.7 miles awayTatnuck Mall
11.3 miles awayCulture
Drive In Theater
7.6 miles awayLeicester Triple Drive-In
7.6 miles awayIris and B. Gerald Cantor Art Gallery,
11.0 miles awayDaniels Theater
11.0 miles awayMichelson Theater
11.1 miles awayRestaurants
Unos
4.4 miles awayApplebee's
4.4 miles awayCracker Barrel
5.0 miles awayAnnie's Country Kitchen
5.7 miles awayPublick House Dining Room
5.8 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of MA. It is a medium-sized community with 14 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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