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The Orchard Post Acute Care

12385 Washington Boulevard, Whittier, CA 90606

Nursing Home Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(562) 693-7701

Estimated Pricing

Studio
Estimated $6,017

Price Comparison

  • Average City Price: $5,903
  • Average State Price: $7,474
  • Average National Price: $7,508

    • The Orchard Post Acute Care Description

    The Orchard Post Acute Care is a community that offers nursing care, skilled nursing and rehabilitation and is located in Whittier, California and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.7 out of 10 making it the 9th highest rated community in the city out of 12 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Whittier

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Whittier

    Community Reviews

    7.0
    The Orchard Post Acute Care
    Based on My Caring Plan's proprietary scoring, including 75 reviews across the web

    Ranking

  • Ranking in City: 10 out of 13 communities in Whittier
  • Ranking in State: 2728 out of 3640 communities in CA

    • Food and Dining A

    Facility and Grounds B

    Care B

    Staff A

    Cleanliness A

    Employee Reviews

    6.2
    Ensign Services
    Based on My Caring Plan's proprietary scoring, including 558 reviews across the web

    The following insights are from employees that work in California

    Employee Pay B

    Employee Staff B

    Employee Culture B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for the facility present a mixed picture, highlighting both positive and negative experiences. Some reviewers praise the care and rehabilitation provided, mentioning excellent care, quick rehabilitation due to kind and helpful staff, and a high level of dedication from the team, especially during difficult times like COVID-19 outbreaks. They commend the staff for being kind, professional, caring, and attentive to patients' dietary and rehabilitation needs. Special thanks are given to specific staff members for their hard work and dedication.

    However, there are significant concerns raised about the facility's management and some staff behavior. Issues include a lack of communication between the facility and medical professionals, a case manager not effectively coordinating care, and instances of poor patient care such as medication mishandling, dehydration, and neglect. One reviewer reported a serious incident involving a nurse's unprofessional behavior towards a delivery person, resulting in job loss. Another shared a distressing experience where their loved one received the wrong medication, was left unattended, and suffered from falls and injuries due to inadequate care.

    Some reviews also mention operational issues like rude receptionists and a lack of responsiveness to patient needs, leading to dangerous situations. Despite these criticisms, some families report being satisfied with the care their loved ones received, highlighting the facility's efforts to provide a welcoming and supportive environment for both patients and staff.

    In summary, while there are numerous accounts of positive experiences and commendations for the staff's hard work and dedication, there are also serious concerns about patient care, staff behavior, and facility management that potential clients might want to consider.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Therapists

    Occupational therapy

    Physician

    Speech

    Nursing staff

    Wellness

    Activities

    Excursions

    Art

    Community Amenities

    Business office

    Room Amenities

    Adaptive equipment

    Bathing

    Dressing

    Dining

    Modified diets

    Dietary services

    Registered dietician

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4

    Nursing Home Overview

    Participation date: Dec. 31, 1971
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 162
    Total current residents: 145
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 8
    Number of substantiated complaints: 13
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $15000

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2020-01-08 2020-01-31 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-01-08 2020-01-31 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-01-08 2020-01-31 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-12-20 2019-01-23 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2018-12-20 2019-01-23 E Smoke Deficiencies Construct fire resistant interior walls.
    2018-12-20 2019-01-23 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-09 2023-04-04 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-01-20 2023-01-30 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-01-06 2023-01-25 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-10-13 2022-10-21 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-08-16 2022-09-22 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-12-09 2022-01-19 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2021-12-09 2022-01-19 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-12-09 2022-01-19 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-12-09 2022-01-19 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2021-12-09 2022-01-19 E Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2021-12-09 2022-01-19 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-12-09 2022-01-19 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2021-12-09 2022-01-19 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-12-09 2022-01-19 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2021-12-09 2022-01-19 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-12-09 2022-01-19 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-12-09 2022-01-19 E Administration Deficiencies Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    2021-12-09 2022-01-19 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-09 2022-01-19 E Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2022-05-19 2022-07-21 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2022-01-26 2022-02-16 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-01-10 2020-01-30 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2020-01-10 2020-01-30 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2020-01-10 2020-01-30 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-01-10 2020-01-30 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2020-01-10 2020-01-30 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-01-10 2020-01-30 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-01-10 2020-01-30 E Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2020-01-10 2020-01-30 E Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2020-01-10 2020-01-30 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2020-01-10 2020-01-30 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2020-01-10 2020-01-30 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-01-10 2020-01-30 D Administration Deficiencies Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    2020-01-10 2020-01-30 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-01-10 2020-01-30 D Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2020-01-10 2020-01-30 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2020-10-21 2020-12-04 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-09-11 2020-09-30 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-06-02 2021-07-23 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2021-03-11 2021-04-14 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-03-11 2021-04-14 D Quality of Life and Care Deficiencies Provide medically-related social services to help each resident achieve the highest possible quality of life.
    2021-02-18 2021-03-01 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-08-28 2020-09-09 D Resident Rights Deficiencies Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    2018-12-21 2019-01-22 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2018-12-21 2019-01-22 D Resident Rights Deficiencies Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    2018-12-21 2019-01-22 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-12-21 2019-01-22 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2018-12-21 2019-01-22 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-12-21 2019-01-22 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2018-12-21 2019-01-22 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2018-12-21 2019-01-22 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2018-12-21 2019-01-22 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-12-21 2019-01-22 D Administration Deficiencies Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    2018-12-21 2019-01-22 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2018-12-21 2019-01-22 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-12-21 2019-01-22 E Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Fines

    Fine Date Fine Amount
    2023-01-06 $15,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Whittier which is 1.2 miles away and has a population of 87,438 (large town).
    • The average income is $50,658, which is low compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 63
      • Average Temperature: 73.5
      • Day Breakdown: The area gets 42 days of rain and 322 days of sun
      • Precipitation: 0.4 inches a year

    Demographic Overview
    • The median age is 36.1 years old, average compared to other cities.
    • 3.19% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 19.61% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 3% Asian, 1% Black or African-American, 52% Hispanic or Latino, and 42% White.

    Health and Safety Overview
    • The crime rate is 1.66 per 100 people which is low compared to other cities.
      • Violent Crime: 0.28 incidents per 100 people
      • Property Crime: 1.0 incidents per 100 people
      • Drug-Related Crime: 0.18 incidents per 100 people
    • The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Smart & Final
    0.7 miles away
    Uptown Market
    0.8 miles away
    ALDI
    1.9 miles away
    Walmart Supercenter
    1.9 miles away
    Stater Bros.
    2.2 miles away

    None Found

    Bus Stations

    Montebello bus
    1.0 miles away
    Beverly and Magnola
    1.6 miles away
    Foothill Transit 274
    2.1 miles away
    Montebello 40
    2.6 miles away
    Metro
    2.8 miles away

    Banks

    Banc of California
    0.8 miles away
    Bank of America
    0.8 miles away
    Preferred Bank
    2.9 miles away
    Chase
    2.9 miles away
    Wells Fargo
    3.1 miles away

    Hospitals

    PIH Health Whittier Hospital
    0.0 miles away
    Metropolitan State Hospital
    2.8 miles away
    Whitter Hospital Medical Center
    2.8 miles away
    Los Angeles Community Hospital at Norwalk
    4.0 miles away
    Beverly Hospital
    4.3 miles away

    Pharmacies

    Walgreens
    0.7 miles away
    Rite Aid
    1.2 miles away
    Munchies2Go | Medical Marijuana
    4.5 miles away
    CVS Pharmacy
    5.4 miles away
    Walmart Pharmacy
    5.5 miles away

    Dentists

    Raul Castellanos, Jr., D.D.S.
    3.0 miles away
    Poly-Tech Dental Studio
    6.3 miles away
    San Angel Dental Group
    6.6 miles away
    Western Dental
    7.3 miles away
    Kaizen Dental
    7.7 miles away

    Parks

    John Greenleaf Whittier Park
    0.6 miles away
    York Field
    0.7 miles away
    Lee Owens Park
    0.7 miles away
    Jackson Park
    0.8 miles away
    Whittier
    0.9 miles away

    Places of Worship

    La Iglesia de Nuestra Señora la Reina de los Ángeles
    12.5 miles away
    Thien Hau Temple
    12.8 miles away
    First Congregational Church
    16.0 miles away
    Wilshire Boulevard Temple
    16.0 miles away

    Shopping

    Stonewood Shopping Center
    4.5 miles away
    Montebello Town Center
    5.0 miles away
    Walmart
    6.0 miles away
    600-662
    6.4 miles away
    Los Cerritos Center
    7.6 miles away

    Culture

    Theatre entrance
    0.9 miles away
    Vic Lopez Auditorium
    0.9 miles away
    Downey Civic Theatre
    5.0 miles away
    Stay Gallery
    5.1 miles away
    La Mirada Theatre For The Performing Arts
    5.4 miles away

    Restaurants

    Marie Callender's
    0.1 miles away
    Pieology Pizzeria
    0.3 miles away
    Mr Giant
    0.7 miles away
    Zumaya's
    0.8 miles away
    Portsmouth
    0.9 miles away

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    Google map of The Orchard Post Acute Care

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