The Orchard At Stone Creek

Positive Reviews:

• Many reviewers describe the place as beautiful, friendly, and loving, with a wonderful facility and lovely rooms.
• Staff and owners are praised for being nice, well-mannered, and going above and beyond in their care and service.
• Residents enjoy high-quality food, activities, and services such as a beauty salon.
• The community is noted for its cleanliness, strong relationships among residents, and exceptional medical care.
• Several reviewers highlight the positive difference they can make in people's lives, either as employees or through the care their loved ones receive.
• Special mentions of the beautiful service held every Sunday at The Orchard chapel and the high standard of cleanliness and compassion.

Negative Reviews:

• Some reviewers express dissatisfaction with the staff, describing them as unhelpful, unfriendly, unorganized, lacking in communication, and not properly trained.
• Concerns about the handling of reports regarding resident abuse and the lack of response from owners to address these concerns.
• One reviewer mentions that meal portions were limited.

Overall:

The Orchard receives a mix of reviews, with many praising its beautiful facility, caring staff, and the quality of life it offers to residents. However, there are concerns about staff organization, communication, and training. Despite these issues, the positive aspects such as cleanliness, compassion, and the range of services provided make it a recommended choice for many in the community.