The Oaks at Bartlett Senior Living

Residents and their families have shared a range of experiences at The Oaks, highlighting both the positive aspects and areas of concern. Many reviews praise the community for its supportive staff, engaging activities, and the quality of care provided. Residents enjoy amenities such as the exercise room, pool, walking paths, and the opportunity for daily mass or communion services. The environment is described as friendly, with opportunities for social engagement and a sense of safety and peace of mind for the future.

However, there are critical reviews as well, including concerns about the facility's management, particularly in light of a bankruptcy announcement and a significant lawsuit related to medication mismanagement. Some reviews mention issues with staff responsiveness and the quality of food. Despite these concerns, many families have had positive rehabilitation experiences, noting the professionalism and deep care from the staff. The community is described as beautiful and welcoming, with many residents feeling happy about their decision to move there.

One notable complaint involved difficulty in removing a deceased family member from the mailing list, which caused distress. On the other hand, positive interactions with staff during the transition into the community have been highlighted, with specific staff members being commended for their helpfulness and kindness.

Overall, The Oaks is portrayed as a community that offers a range of services and care levels, from independent living to skilled nursing, with many residents and their families expressing satisfaction with their choice to make it their home. However, prospective residents and their families are encouraged to consider both the positive feedback and the areas of concern raised in these reviews.