📞 Call for pricing and availability: (800) 780-8101
The Oaks
901 Bethesda Road, Winston-Salem, NC 27103
For Pricing & Availability
(800) 780-8101To Reach a Resident
(336) 768-2211Estimated Pricing
Price Comparison
The Oaks Description
The Oaks is a very large 131 bed community that offers assisted living, nursing care, skilled nursing and rehabilitation and is about 3.1 miles outside Winston-Salem, North Carolina. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 4.6 out of 10 making it the 26th highest rated community in the city out of 26 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Winston-Salem
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Winston-Salem
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Winston-Salem
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the facility present a mixed picture, with several concerns raised by family members and residents. Key points include:
- High costs for out-of-pocket payments, ranging from $6,000 to $8,000, with residents lacking personal amenities like phones or refrigerators in their rooms.
- Reports of severe understaffing, particularly among CNAs and RAs, leading to delayed or inadequate care.
- Administration is criticized for poor communication, with reports of unreturned calls and questions about the presence of a social worker.
- Several reviewers express serious concerns about neglect, including inadequate cleaning of residents, unaddressed pain, and severe health issues such as infections, malnutrition, and even death attributed to the facility's care.
- Facility cleanliness and maintenance are questioned, with mentions of dirty floors and a pervasive unpleasant odor.
- Staff attitude and responsiveness are major concerns, with reports of rudeness and neglect in responding to residents' needs.
- However, there are positive comments about the therapy services, with some residents praising the tailored therapy, professional staff, and effective rehabilitation.
- A few reviews highlight satisfactory experiences, mentioning kind and attentive staff, good facilities, and successful rehabilitation outcomes.
Overall, the reviews suggest significant room for improvement in staffing, resident care, and facility management, despite some positive experiences with the therapy and rehabilitation services offered.
Reviews
There are currently no reviews that were left on My Caring Plan
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The Oaks Videos
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Health
Services
Community Amenities
Room Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: June 30, 1988
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 131
Total current residents: 97
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 26
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $8080
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-02 | 2022-08-19 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-08-02 | 2022-08-19 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-07-08 | 2022-08-07 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2021-08-17 | 2021-09-13 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-08-20 | 2019-09-25 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-08-20 | 2019-09-25 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-08-20 | 2019-09-25 | D | Egress Deficiencies | Have exits that are accessible at all times. |
| 2019-08-20 | 2019-09-25 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-08-20 | 2019-09-25 | D | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2019-08-20 | 2019-09-25 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-08-20 | 2019-09-25 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-07-23 | $8,080 |
What is in the Neighborhood
- The closest city is Winston-Salem which is 3.1 miles away and has a population of 241,218 (small city).
- The average income is $58,118, which is average compared to other zip codes.
- Weather
- High Temperature: 83
- Low Temperature: 41
- Average Temperature: 62.8
- Day Breakdown: The area gets 159 days of rain, 7 days of snow and 198 days of sun
- Precipitation: 2.3 inches a year
- The median age is 34.7 years old, average compared to other cities.
- 6.02% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 10.07% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 32% Black or African-American, 14% Hispanic or Latino, and 51% White.
- The crime rate is 12.0 per 100 people which is very high compared to other cities.
- Violent Crime: 3.4 incidents per 100 people
- Property Crime: 5.43 incidents per 100 people
- Drug-Related Crime: 1.15 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Food Lion
0.4 miles awayWalmart Neighborhood Market
0.6 miles awayChef Smart
0.7 miles awayHarris Teeter
1.0 miles awayTrader Joe's
1.2 miles awayNone Found
Bus Stations
040
2.8 miles away041
2.8 miles away073
3.1 miles away114
3.1 miles away116
4.8 miles awayBanks
Truliant Federal Credit Union
0.8 miles awaySouthern Community Bank and Trust
0.9 miles awayBank of America
0.9 miles awayWells Fargo
1.1 miles awayAllegacy Federal Credit Union
1.2 miles awayHospitals
Forsyth Medical Center
0.1 miles awayNovant Health Medical Park Hospital
0.1 miles awayOld Vineyard Behavioral Health
1.4 miles awayOld Vineyard Behavioral Health Services
1.4 miles awayWake Forest Baptist Medical Center
1.5 miles awayPharmacies
Andrews Apothecary
0.3 miles awayCVS Pharmacy
2.9 miles awayCVS
3.0 miles awaySouth Park Family Pharmacy
3.1 miles awayWalgreens
3.2 miles awayDentists
KidSmiles
2.2 miles awayWinston Salem Family Dental Care
4.8 miles awayW.R. Warren, D.D.S. General Dentistry
5.0 miles awayClemmons Family Dental
5.8 miles awayUniversity Dental Associates
5.9 miles awayParks
Bolton Park
0.5 miles awayMiller Park
0.6 miles awaySt. John's Park
0.7 miles awayHathaway Park
1.0 miles awayArdmore Park
1.0 miles awayPlaces of Worship
Wait Chapel
4.1 miles awayShopping
Hanes Mall
0.5 miles awayMarketplace Mall
2.1 miles awayReynolda Manner Shopping Center
4.5 miles awayGateway Center
12.9 miles awayGateway Plaza
12.9 miles awayCulture
Salem College Elberson Fine Arts Center
3.1 miles awayJoel W. Farlow Center for Excellence
17.5 miles awayCarolina Theatre
17.7 miles awayBob Timberlake Gallery
19.5 miles awayamphitheater
21.1 miles awayRestaurants
Kickback Jack's
0.5 miles awayP.F. Chang's
0.6 miles awayTGI Friday's
0.6 miles awayKanpai Japanese Steak & Seafood House
0.7 miles awayBJ's
0.7 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a large-sized community with 131 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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