The Neighborhoods By Tigerplace

Positive Reviews:

• Smithton Village was praised for its helpful and nice staff, with a recommendation for its professional care.
• The Neighborhoods was highlighted for being patient-centered, professional, and having superior accommodations. Staff members were noted for going above and beyond in care and support.
• Tiger Place received commendation for exceeding expectations in care and dealing with insurance companies efficiently.
• Several reviews mentioned excellent rehabilitation services, responsive administration, and caring staff across various facilities.
• Some facilities were noted for being very clean, having caring and attentive staff, and making residents and their families feel respected and like family.

Negative Reviews:

• One facility was criticized for being short-staffed, leading to delayed responses to residents' needs and poor food quality.
• There were complaints about the lack of understanding and appropriate care for specific health conditions, such as brain trauma.
• Issues with staff attitude, medication management, and overall care quality were mentioned, with some families expressing a desire to find alternative facilities.
• Concerns about cleanliness and maintenance, such as the need for a new mattress, were raised, alongside the need for better staffing, especially during nights and weekends.

Mixed Reviews:

• While some facilities were praised for their care and staff, others faced criticism for being short-staffed and not meeting care expectations.
• Communication and responsiveness to concerns were highlighted as positive in some reviews, yet others noted a lack of effective communication and care resolution.