The Meridian At Boca Raton

Many families and visitors have shared their positive experiences at the senior living facility, highlighting the kindness, respect, and dedication of the staff towards residents and their families. Special thanks were given to various staff members for their exceptional care and concern. The facility has been praised for its caring environment, especially during challenging times like the pandemic, with residents appearing well-cared for and healthy.

Employees, including nurses, have expressed their satisfaction working at the facility, citing great co-workers and a wonderful staff that contributes to making the elders happy. Visitors have noted the excellent customer service, particularly from Winsy, who has been mentioned multiple times for his outstanding support and service. The care staff and front desk have been described as helpful, creating a welcoming and enjoyable experience for both potential and current residents.

Despite the overwhelmingly positive feedback, there was a critical review concerning the decline in care quality and management issues after a change in directorship. This review highlighted concerns about resident care, management responsiveness, and transparency.

Overall, the facility is described as beautiful, clean, and welcoming, with a staff that is loving, caring, and attentive. The environment is conducive to recovery and well-being, with a range of activities and services that engage residents. The facility's cleanliness and maintenance, along with the professionalism and warmth of the staff, including the concierge Winsy and the executive director Brian, have been particularly commended.