The Madison Senior Living Community

Madison House has received a variety of reviews, highlighting both its strengths and areas for improvement. Many reviewers praise the facility for its caring and dedicated staff, who are described as treating residents like family and providing a clean, comfortable environment. The staff's attentiveness and kindness have been consistently noted, making it a recommended place for assisted living needs.

However, some reviews express concerns, particularly regarding the management of dementia care and medication. One reviewer shared a negative experience with the facility's approach to medication and suggested seeking a place with specialized training in dementia care. Another review criticized the facility for poor communication among management, inadequate attention to residents' personal care, and an incident involving the theft of personal items shortly after a resident's passing.

Despite these criticisms, many reviews highlight the facility's beautiful setting, fun atmosphere, and the professionalism of its staff. The environment is described as amazing, with a low staff turnover indicating a potentially positive work environment. Yet, there are mentions of issues with management and staff behavior that could impact the overall experience.

In summary, while Madison House is often praised for its caring staff and welcoming environment, there are significant concerns regarding certain aspects of care and management that potential residents and their families should consider.