The Lodge At Riverside Harbor

Residents and visitors alike have shared their experiences with The Lodge at Riverside Harbor, offering a mix of positive feedback and areas for improvement. Many appreciate the peaceful atmosphere, attentive staff, and the care provided to residents, highlighting the facility's ability to offer a respectful and compassionate environment. The size and amenities of the apartments, as well as the facility's focus on creating a home-like setting, have been praised, particularly for offering individualized care due to its smaller size.

However, some reviews express concerns over specific aspects such as the handling of residents with special needs, lack of structured activities, and communication issues between staff shifts. There are also mixed feelings about the food quality and the adequacy of staff, with some relatives feeling that their loved ones are not receiving the engagement or nutritional care they expected. Despite these concerns, many families have noted significant positive experiences, including the facility's cleanliness, the variety of activities available, and the overall responsiveness of the management and staff.

While some reviews mention challenges with staff turnover and the need for more comprehensive services such as transportation and emergency power backup, others commend the facility for its attentive and friendly staff, clean environment, and the sense of community it fosters. The outdoor areas, particularly the courtyard, have been highlighted as beneficial for residents' enjoyment and well-being.

It's clear that while The Lodge at Riverside Harbor has many strengths, including a caring environment and a focus on resident well-being, there are areas where improvements could enhance the overall experience for residents and their families. Prospective residents and their families are encouraged to consider both the positive feedback and the concerns raised to make an informed decision.