📞 Call for pricing and availability: (800) 780-8101

The Lodge At Mills River Health & Rehabilitation

5593 Old Haywood Rd., Mills River, NC 28759

Assisted Living Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(828) 684-4857

Estimated Pricing

Studio
Estimated $3,619

Price Comparison

  • Average City Price: $3,618
  • Average State Price: $3,983
  • Average National Price: $3,754


  • The Lodge At Mills River Health & Rehabilitation Description

    The Lodge At Mills River Health & Rehabilitation is a large 50 bed community that offers assisted living, nursing care, skilled nursing and rehabilitation and is about 2.6 miles outside the small town of Mills River, North Carolina and is part of the SanStone Health and Rehab network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.

    The community has an average rating of 8.2 out of 10 making it the highest rated community in the city. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Mills River

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Mills River

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Mills River


    Community Reviews

    8.2
    The Lodge At Mills River Health & Rehabilitation
    Based on My Caring Plan's proprietary scoring, including 47 reviews across the web

    Ranking

  • Ranking in City: 1 out of 2 communities in Mills River
  • Ranking in State: 405 out of 1042 communities in NC
  • Facility and Grounds A

    Care A

    Staff A


    Employee Reviews

    5.7
    SanStone Health and Rehab
    Based on My Caring Plan's proprietary scoring, including 102 reviews across the web

    The following insights are from employees that work in North Carolina

    Employee Pay B

    Employee Staff C

    Employee Culture A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for The Lodge at Mills River Health & Rehabilitation show a mix of experiences. Some reviewers praise the facility for its beautiful environment, excellent care, and professional staff. They highlight the facility's effective rehabilitation programs, the kindness and professionalism of the staff, and the facility's ability to accommodate dietary requests and provide personalized attention. Positive experiences also include successful rehabilitation after surgeries and the staff's efforts to keep families informed and involved, even during COVID restrictions.

    On the other hand, some reviews express dissatisfaction with aspects of the facility's management and staff behavior. Concerns include overworking and underpaying employees, unprofessional behavior from management, and inadequate pain management for patients. One review specifically mentions a negative experience with staff rudeness and the use of obscene language.

    Despite the criticisms, many reviews commend the facility for its dedication to patient care, mentioning specific staff members who went above and beyond in their roles. The facility's efforts to maintain safety and communication during the COVID pandemic are also noted positively, with families appreciating the measures taken to allow for safe visits.

    Overall, while there are areas for improvement, particularly in management and staff conduct, The Lodge at Mills River Health & Rehabilitation is often recognized for its commitment to providing high-quality care and rehabilitation services in a beautiful and welcoming setting.


    Reviews

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    Health

    Rehabilitation

    Long-Term Care

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Wound & Skin Care


    Activities

    Common Areas

    Outings

    Ice Cream Socials



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 4
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Dec. 19, 1986
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 50
    Total current residents: 43
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $13299


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-11 2023-03-31 F Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-01-11 2023-03-31 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2023-01-11 2023-03-31 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2023-01-11 2023-03-31 D Smoke Deficiencies Properly install and monitor supervisory attachments on automatic sprinkler systems.
    2023-01-11 2023-03-31 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2023-01-11 2023-03-31 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-10-08 2019-11-20 D Egress Deficiencies Have exits that are accessible at all times.
    2019-10-08 2019-11-20 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.

    Fines

    Fine Date Fine Amount
    2018-02-24 $2,726
    2021-05-10 $650
    2022-12-01 $12,649

    What is in the Neighborhood

    General Area Overview
    • The closest city is Mills River which is 2.6 miles away and has a population of 7,162 (very small town).
    • The average income is $80,465, which is high compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 39
      • Average Temperature: 59.8
      • Day Breakdown: The area gets 160 days of rain, 9 days of snow and 194 days of sun
      • Precipitation: 1.3 inches a year

    Click the button above to explore the neighborhood

    Supermarkets

    Ingles
    1.7 miles away
    Aldi
    3.1 miles away
    Walmart Supercenter
    3.6 miles away
    Publix
    6.2 miles away
    Sam's Club
    9.1 miles away

    None Found

    Bus Stations

    Brook St at Reed St
    9.9 miles away
    Lodge St at Biltmore Ave
    10.0 miles away
    Pedestrian Bridge
    10.0 miles away
    Macon Ave at Sunset Trail
    13.2 miles away
    Grove Park Inn at Sammons Building
    13.6 miles away

    Banks

    First Citizens Bank
    4.1 miles away
    MOUNTAIN CREDIT UNION
    4.2 miles away
    United Federal Credit Union
    4.2 miles away
    State Employees Credit Union
    4.3 miles away
    Champion Credit Union
    4.4 miles away

    Hospitals

    Park Ridge Health
    5.4 miles away
    Pardee Hospital
    9.3 miles away
    CarePartners Rehabilitation Hospital
    9.7 miles away
    Mission Hospital
    10.4 miles away
    Charles George VA Medical Center
    12.2 miles away

    Pharmacies

    CVS Pharmacy
    2.7 miles away
    Walgreens
    4.2 miles away
    Pinnacle Apothecary
    7.2 miles away
    Rite Aid
    9.6 miles away
    Asheville Discount Pharmacy
    11.7 miles away

    Dentists

    Dr. Thomas Hummert, DDS
    8.7 miles away
    Red Maple Dental
    12.3 miles away
    Asheville Smiles Cosmetic and Family Dentistry
    12.3 miles away
    Peak Dentistry
    20.6 miles away
    Teeth Tomorrow Asheville
    20.7 miles away

    Parks

    Pisgah National Forest
    1.6 miles away
    Westfeldt River Park
    1.8 miles away
    Corcoran Paige River Park
    2.5 miles away
    Mills River Park
    2.9 miles away
    Buncombe County
    3.9 miles away

    None Found

    Shopping

    Blue Ridge Mall
    9.6 miles away
    Asheville Mall
    10.8 miles away
    Innsbruck Mall
    11.8 miles away

    Culture

    The Magnetic Theatre
    10.7 miles away
    The Grey Eagle
    11.2 miles away
    Cotton Mill Studios
    11.2 miles away
    The Orange Peel
    11.5 miles away
    American Folk
    11.6 miles away

    Restaurants

    Sierra Nevada Brewing Co. Taproom
    1.2 miles away
    Carrabba's Italian Grill
    2.5 miles away
    Cracker Barrel
    2.5 miles away
    Mills River Restaurant
    2.5 miles away
    Ruby Tuesday
    2.6 miles away

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    Google map of The Lodge At Mills River Health & Rehabilitation

    Licensing

    This community is licensed by the state of NC. It is a medium-sized community with 50 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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