The Lodge At Jordan River

Positive Reviews:

• Many reviewers praise the new management, highlighting their professionalism, caring nature, and commitment to creating a positive atmosphere for both residents and staff.
• Staff members, including those in nursing and administrative roles, are commended for being friendly, attentive, and going above and beyond in their duties.
• Residents and their families appreciate the sense of community and home-like environment, with one long-term resident describing it as cozy and akin to being with friends.
• Some reviews specifically recommend the facility for its great culture, excellent communication, and the quality care provided by nurses and doctors.

Negative Reviews:

• Concerns are raised about adherence to the Utah Clean Air Act, with reports of residents smoking too close to the building.
• Several reviewers express dissatisfaction with the quality and variety of food provided, disputing the claim of a state nutrition menu and suggesting the need for a chef.
• There are serious allegations of mismanagement, including medication errors, neglect, theft, and a hostile work environment for staff.
• One review criticizes the facility for limiting patient choice in home health agencies, allegedly not upholding Medicare guidelines.

Mixed Feedback:

While there are numerous positive testimonials about the care, staff, and management, significant concerns are also raised about specific operational aspects and resident treatment. Prospective residents and their families may want to consider both the commendations and criticisms in their decision-making process.