The Lodge at Fairway Forest

The Lodge at Fairway has received a variety of reviews from residents, their families, and staff. Many highlight the facility's friendly and accessible staff, great management, and the quality of care provided to residents. Families have expressed gratitude for the safe environment, homemade meals, and the overall happiness of their loved ones residing there. Staff members have shared their positive experiences working at The Lodge, noting the caring environment and the honor of serving the residents.

However, there are concerns raised in some reviews regarding the level of care and attention provided to residents. One review detailed a lack of effort from the staff in engaging with residents and addressing their needs promptly, including issues with room amenities and response times to assistance requests. Another review advised potential residents and their families to carefully consider their specific needs before choosing The Lodge, mentioning discrepancies between the two buildings in terms of cleanliness and resident health, staffing levels, security concerns, and the facility's ability to manage residents with a tendency to wander.

On a positive note, many reviews commend The Lodge for its welcoming atmosphere, with one family finding comfort in the facility's ambiance, home-style cooking, and the staff's friendliness. Another review appreciated the thoughtful guidance provided by The Lodge's team in preparing for the future care of their parents.

In response to the feedback, a member of The Lodge's team expressed gratitude for the insights and candor, indicating a commitment to quality and improvement based on the reviews.

Overall, while many reviews praise The Lodge for its care and environment, there are significant concerns that potential residents and their families may want to consider.