The Legacy At Southpointe Drive

The reviews for Legacy at Southpointe Dr present a mixed picture of the facility, with many highlighting its strengths and a few pointing out areas for improvement.

• Several reviewers praise the community for its friendly staff, engaging activities, and the overall care provided to residents. The facility is described as a place where residents can enjoy a sense of independence and family-like atmosphere.
• Activities, including exercise, music, holiday events, and wine and cheese nights, are well-received, contributing to a vibrant community life.
• The staff's response to COVID-19 has been positively noted, with measures in place to ensure the safety and well-being of residents.
• Concerns have been raised about the responsiveness to call buttons, though it's mentioned that new ones have been installed recently.
• One review expresses dissatisfaction with certain aspects of management and staff behavior, suggesting a need for improvement in these areas.
• Visitors and family members of residents generally report positive experiences, mentioning the cleanliness of the facility, the caring attitude of the staff, and the quality of care provided.
• However, a particularly distressing account from a family member of a resident suffering from pancreatic cancer highlights serious concerns about the level of care and attention to medical needs, suggesting a significant discrepancy in the quality of care provided to some residents.

Overall, while many reviews are positive, reflecting a caring and engaged community, there are critical voices that suggest areas for improvement, particularly in management and the consistency of care.