The Legacy At South Plains

Reviews of the senior living facility highlight a mix of experiences from residents, their families, and employees. Some concerns were raised about the lack of required licensing for care associates, potentially compromising the safety and well-being of residents. Despite these concerns, many reviews praise the facility for its caring and compassionate staff, with specific commendation for the administrative nurse and other staff members who go above and beyond in their roles.

Several family members of residents have expressed gratitude for the attentive and loving care their loved ones received, particularly noting the facility's efforts to accommodate serious health issues and provide comfort during end-of-life care. Employees also share positive experiences, feeling valued and fulfilled in their roles, highlighting the facility's supportive environment and the meaningful connections made with residents.

However, not all feedback is positive. Some reviews criticize the facility for inadequate care, cleanliness, and administration, suggesting a discrepancy between the facility's appearance and the quality of service provided. Concerns about missed care, unclean conditions, and a lack of compassion from the administration were mentioned.

On a brighter note, many reviews commend the facility for its engaging activities, good food, and the overall sense of community and family among residents and staff. The presence of therapy services, attentive care to residents' needs, and the welcoming atmosphere for new residents are also highlighted as key strengths.

In summary, while there are areas for improvement, particularly in staff training and administration, the facility is largely appreciated for its dedicated care, supportive environment, and the positive impact it has on residents and their families.