📞 Call for pricing and availability: (800) 780-8101

The Laurels Of Willow Creek

11611 Robious Road, Midlothian, VA 23113

Independent Living Memory Care Nursing Home Hospice Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(804) 379-4771

Estimated Pricing

Studio
Estimated $3,276

Price Comparison

  • Average City Price: $4,023
  • Average State Price: $4,606
  • Average National Price: $4,181


  • The Laurels Of Willow Creek Description

    The Laurels Of Willow Creek is a community that offers independent living, memory care, nursing care, hospice, respite care, skilled nursing and rehabilitation and is about 3.2 miles outside the town of Bon Air, Virginia and is part of the Laurel Health Care Company network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.7 out of 10 making it the 12th highest rated community in the city out of 12 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Midlothian

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Midlothian

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Midlothian

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Midlothian


    Community Reviews

    6.2
    The Laurels Of Willow Creek
    Based on My Caring Plan's proprietary scoring, including 84 reviews across the web

    Ranking

  • Ranking in City: 12 out of 12 communities in Midlothian
  • Ranking in State: 648 out of 739 communities in VA
  • Food and Dining B

    Activities A

    Facility and Grounds B

    Care B

    Staff A

    Cleanliness B


    Employee Reviews

    6.3
    Laurel Health Care Company
    Based on My Caring Plan's proprietary scoring, including 671 reviews across the web

    The following insights are from employees that work in Virginia

    Employee Pay B

    Employee Staff C

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews for the facility present a mixed picture, highlighting both commendable aspects and areas needing improvement. Positive feedback praises the facility's cleanliness, the dedication and compassion of the staff, and the effectiveness of physical and occupational therapy. Many reviewers appreciate the individualized care and attention their loved ones received, noting the efforts of the staff to make transitions smooth and to maintain good communication with families. The introduction of outdoor visiting has been particularly well-received, improving residents' morale.

    However, several reviews raise serious concerns about the quality of care, particularly regarding the management of medications and the response to residents' needs. Instances of neglect, inadequate nursing care, especially during overnight hours, and poor food quality were mentioned. Some reviewers reported distressing experiences with pain management, hygiene, and overall treatment, leading them to remove their loved ones from the facility. There were also complaints about the facility's policies and the professionalism of some staff members.

    While some residents and their families have had positive experiences, citing the facility as a great bridge between hospital and home and praising the therapy, care, and activities provided, others urge caution based on their negative experiences. The facility's response to these concerns, particularly in areas like staffing levels, food quality, and resident care, appears to be a critical factor for potential clients to consider.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Rehab Gym

    Restorative Care

    Medicare Certified

    Orthopedic Rehabilitation

    Symptom Management

    Home Health Services


    Services

    Short-Term Stay

    Short-Term Respite Stays

    Social Worker

    Caregiver

    Registered Dietitian


    Activities

    Daily Activities

    Music

    Volunteer Opportunities

    Recreational Activities


    Community Amenities

    Wheelchair Accessible Bus

    Spa

    Beauty And Barber Shop

    Garden

    Courtyard

    Daily Newspaper


    Room Amenities

    Private Guest Rooms

    Cable / Satellite Television Hookups

    Wi-Fi Internet Access


    Dining

    Private Dining

    Special Diets

    Fine Dining Program

    Seasonal Menus

    In-Room Dining

    Dining Experience


    Transportation

    Wheelchair Accessible Bus



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 4
    Long-term quality measure rating: 4
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Sept. 24, 1991
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 120
    Total current residents: 116
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 7
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $82602


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-03-30 2022-05-10 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper power supply for life support equipment.
    2022-03-30 2022-05-10 D Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.
    2019-03-21 2019-05-22 F Construction Deficiencies Use approved construction type or materials.
    2019-03-21 2019-05-22 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-03-21 2019-05-22 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-03-21 2019-05-22 C Smoke Deficiencies Provide properly protected cooking facilities.
    2019-03-21 2019-05-22 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-03-21 2019-05-22 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-03-21 2019-05-22 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-03-21 2019-05-22 B Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2019-03-21 2019-05-22 B Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2019-03-21 2019-05-22 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Fines

    Fine Date Fine Amount
    2022-03-24 $82,602

    What is in the Neighborhood

    General Area Overview
    • The closest city is Bon Air which is 3.2 miles away and has a population of 16,366 (small town).
    • The average income is $172,055, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 40
      • Average Temperature: 63.1
      • Day Breakdown: The area gets 148 days of rain, 9 days of snow and 207 days of sun
      • Precipitation: 2.1 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 78.98 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 165.0, Moderate Days 8.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Publix
    0.2 miles away
    Kroger
    0.5 miles away
    Aldi
    0.5 miles away
    Costco
    0.7 miles away
    The Fresh Market
    0.9 miles away

    None Found

    Bus Stations

    3711
    7.0 miles away
    1108
    7.3 miles away
    1109
    7.3 miles away
    1095
    7.4 miles away
    1096
    7.4 miles away

    Banks

    SunTrust
    0.2 miles away
    C&F Bank
    0.3 miles away
    Wells Fargo
    0.5 miles away
    BB&T
    0.7 miles away
    First Capitol Bank
    0.7 miles away

    Hospitals

    Johnston-Willis Hospital
    1.2 miles away
    Bon Secours Saint Francis Medical Center
    4.3 miles away
    Chippenham Hospital
    4.8 miles away
    Henrico Doctors' Hospital
    6.8 miles away
    Saint Mary's Hospital
    6.9 miles away

    Pharmacies

    South River Pharmacy
    0.4 miles away
    Kroger Pharmacy
    0.5 miles away
    Rite Aid
    0.5 miles away
    Walgreens
    1.9 miles away
    CVS Pharmacy
    1.9 miles away

    Dentists

    Tuttle Family Dentistry
    0.8 miles away
    Complete Dental Care of Richmond
    1.1 miles away
    Dr. Tilghman
    1.7 miles away
    Pediatric Dentistry
    1.9 miles away
    Just 4 Kids Dentistry
    2.6 miles away

    Parks

    Robious Athletic Complex
    0.5 miles away
    Huguenot Park
    0.9 miles away
    Ramsgate
    1.0 miles away
    Greenfield Athletic Complex
    1.2 miles away
    Moody Conservation Area
    1.4 miles away

    None Found

    Shopping

    Chesterfield Towne Center
    0.8 miles away
    Regency Square
    6.0 miles away
    Short Pump Town Center
    9.2 miles away
    Virginia Center Commons Mall
    13.7 miles away

    Culture

    Funny Bone
    3.1 miles away
    Amphitheater
    4.4 miles away
    Modlin Center for the Arts
    5.4 miles away
    HATtheatre
    5.4 miles away
    Jenkins Greek Theatre
    5.5 miles away

    Restaurants

    Luther Burger
    0.1 miles away
    Outback Steakhouse
    0.2 miles away
    Candela's Pizzeria
    0.3 miles away
    Ruth's Chris Steak House
    0.3 miles away
    The Hard Shell
    0.4 miles away

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    Google map of The Laurels Of Willow Creek

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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