📞 Call for pricing and availability: (800) 780-8101
The Laurels Of Willow Creek
11611 Robious Road, Midlothian, VA 23113
For Pricing & Availability
(800) 780-8101To Reach a Resident
(804) 379-4771Estimated Pricing
Price Comparison
The Laurels Of Willow Creek Description
The Laurels Of Willow Creek is a community that offers independent living, memory care, nursing care, hospice, respite care, skilled nursing and rehabilitation and is about 3.2 miles outside the town of Bon Air, Virginia and is part of the Laurel Health Care Company network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.7 out of 10 making it the 12th highest rated community in the city out of 12 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Midlothian
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Midlothian
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Midlothian
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Midlothian
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for the facility present a mixed picture, highlighting both commendable aspects and areas needing improvement. Positive feedback praises the facility's cleanliness, the dedication and compassion of the staff, and the effectiveness of physical and occupational therapy. Many reviewers appreciate the individualized care and attention their loved ones received, noting the efforts of the staff to make transitions smooth and to maintain good communication with families. The introduction of outdoor visiting has been particularly well-received, improving residents' morale.
However, several reviews raise serious concerns about the quality of care, particularly regarding the management of medications and the response to residents' needs. Instances of neglect, inadequate nursing care, especially during overnight hours, and poor food quality were mentioned. Some reviewers reported distressing experiences with pain management, hygiene, and overall treatment, leading them to remove their loved ones from the facility. There were also complaints about the facility's policies and the professionalism of some staff members.
While some residents and their families have had positive experiences, citing the facility as a great bridge between hospital and home and praising the therapy, care, and activities provided, others urge caution based on their negative experiences. The facility's response to these concerns, particularly in areas like staffing levels, food quality, and resident care, appears to be a critical factor for potential clients to consider.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Sept. 24, 1991
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 116
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 7
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $82602
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-30 | 2022-05-10 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper power supply for life support equipment. |
| 2022-03-30 | 2022-05-10 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2019-03-21 | 2019-05-22 | F | Construction Deficiencies | Use approved construction type or materials. |
| 2019-03-21 | 2019-05-22 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-03-21 | 2019-05-22 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-03-21 | 2019-05-22 | C | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-03-21 | 2019-05-22 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-03-21 | 2019-05-22 | D | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2019-03-21 | 2019-05-22 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-03-21 | 2019-05-22 | B | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-03-21 | 2019-05-22 | B | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2019-03-21 | 2019-05-22 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-03-24 | $82,602 |
What is in the Neighborhood
- The closest city is Bon Air which is 3.2 miles away and has a population of 16,366 (small town).
- The average income is $172,055, which is very high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 40
- Average Temperature: 63.1
- Day Breakdown: The area gets 148 days of rain, 9 days of snow and 207 days of sun
- Precipitation: 2.1 inches a year
- The average life expectancy in zip code is 78.98 years old, which is high compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 8.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Publix
0.2 miles awayKroger
0.5 miles awayAldi
0.5 miles awayCostco
0.7 miles awayThe Fresh Market
0.9 miles awayNone Found
Bus Stations
3711
7.0 miles away1108
7.3 miles away1109
7.3 miles away1095
7.4 miles away1096
7.4 miles awayBanks
SunTrust
0.2 miles awayC&F Bank
0.3 miles awayWells Fargo
0.5 miles awayBB&T
0.7 miles awayFirst Capitol Bank
0.7 miles awayHospitals
Johnston-Willis Hospital
1.2 miles awayBon Secours Saint Francis Medical Center
4.3 miles awayChippenham Hospital
4.8 miles awayHenrico Doctors' Hospital
6.8 miles awaySaint Mary's Hospital
6.9 miles awayPharmacies
South River Pharmacy
0.4 miles awayKroger Pharmacy
0.5 miles awayRite Aid
0.5 miles awayWalgreens
1.9 miles awayCVS Pharmacy
1.9 miles awayDentists
Tuttle Family Dentistry
0.8 miles awayComplete Dental Care of Richmond
1.1 miles awayDr. Tilghman
1.7 miles awayPediatric Dentistry
1.9 miles awayJust 4 Kids Dentistry
2.6 miles awayParks
Robious Athletic Complex
0.5 miles awayHuguenot Park
0.9 miles awayRamsgate
1.0 miles awayGreenfield Athletic Complex
1.2 miles awayMoody Conservation Area
1.4 miles awayNone Found
Shopping
Chesterfield Towne Center
0.8 miles awayRegency Square
6.0 miles awayShort Pump Town Center
9.2 miles awayVirginia Center Commons Mall
13.7 miles awayCulture
Funny Bone
3.1 miles awayAmphitheater
4.4 miles awayModlin Center for the Arts
5.4 miles awayHATtheatre
5.4 miles awayJenkins Greek Theatre
5.5 miles awayRestaurants
Luther Burger
0.1 miles awayOutback Steakhouse
0.2 miles awayCandela's Pizzeria
0.3 miles awayRuth's Chris Steak House
0.3 miles awayThe Hard Shell
0.4 miles awayGet exact pricing & check availability
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Disclaimer
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