The Laurels Of Summit Ridge

The reviews for the facility present a mixed picture, highlighting both commendable aspects and areas of concern. Positive feedback praises the therapy staff, including occupational and physical therapists, for their exceptional care and dedication. Many reviewers noted significant improvements in their or their loved ones' conditions, attributing success to the skilled and caring therapy teams. The facility's environment, likened to a "5 Star hotel" by one reviewer, and the quality of food received commendations as well.

However, several reviews raised serious concerns about the nursing staff and management. One alarming account described witnessing a nurse being arrested and then returning to work amidst charges, raising questions about the facility's hiring practices and management's priorities. There were also reports of nurses previously caught stealing medications, which adds to the worries regarding the safety and well-being of the patients. Understaffing issues leading to inadequate care were mentioned, alongside a perceived lack of responsiveness to patient and family input.

Despite these concerns, many reviews expressed gratitude for the care received, highlighting the kindness and professionalism of the staff. The facility was recommended for its therapy services and the overall care provided, with several reviewers stating they would choose the facility again for rehabilitation needs. The administrative staff was praised for making a great impression on new arrivals, and the facility was described as the best in the area by some.

On the other hand, one review starkly labeled the facility as unsatisfactory, advising against taking even a pet there. Another review shared a personal grievance regarding employment practices, suggesting some management issues might extend to staff treatment as well.

In summary, while many aspects of the facility, particularly its therapy services, are highly regarded, concerns about nursing staff, management practices, and patient safety warrant attention. The facility appears to offer a supportive and effective environment for rehabilitation and care, but these accolades are tempered by significant criticisms that potential patients and their families should consider.