📞 Call for pricing and availability: (800) 780-8101
The Laurels Of Bon Air
9101 Bon Air Crossings Drive, Richmond, VA 23235
For Pricing & Availability
(800) 780-8101To Reach a Resident
(804) 521-9980Estimated Pricing
Price Comparison
The Laurels Of Bon Air Description
The Laurels Of Bon Air is a community that offers independent living, nursing care, hospice, respite care, skilled nursing and rehabilitation and is about 2.0 miles outside the town of Bon Air, Virginia and is part of the Laurel Health Care Company network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.8 out of 10 making it the 53rd highest rated community in the city out of 65 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Richmond
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Richmond
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Richmond
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for the senior living facility present a mixed picture of experiences. Some residents and their families have had positive experiences, particularly praising the activities department for its engagement and care. Specific staff members in the activities department were highlighted for their dedication and frequent check-ins, making residents feel valued and respected.
Many reviews commend the facility for its polite and helpful staff, with some residents feeling well taken care of, especially those requiring total care. The quality of food and the efforts to maintain a safe environment during the COVID-19 pandemic were also appreciated.
However, there are significant concerns raised by some reviewers regarding the facility's staffing levels, communication, and management. Complaints include allegations of understaffing, difficulty in reaching staff by phone or email, and a lack of responsiveness to residents' medical needs. One review specifically criticizes the facility for misdiagnosing a resident's condition, leading to unnecessary quarantine and highlighting issues with medical oversight.
Several reviews express dissatisfaction with the facility's management, particularly citing unprofessional behavior and lack of accountability from certain managerial staff. Concerns about the facility's cleanliness and visitation policies were also mentioned, with some families feeling unwelcome and finding the environment not conducive to supportive family involvement.
Despite these criticisms, there are instances of staff members being recognized for their exceptional care and efforts to assist families with paperwork and questions, indicating that there are positive aspects to the facility's care.
Overall, the reviews suggest a facility with areas of strong performance, particularly in activities and individual care from certain staff members, but also highlight significant areas for improvement in staffing, management, and communication.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Feb. 1, 2008
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 124
Total current residents: 112
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 10
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-18 | 2023-01-10 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-11-18 | 2023-01-10 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-11-18 | 2023-01-10 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-11-18 | 2023-01-10 | E | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2022-11-18 | 2023-01-10 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-11-03 | 2022-12-18 | D | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2021-06-08 | 2021-08-04 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-06-08 | 2021-08-04 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-06-08 | 2021-08-04 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2021-06-08 | 2021-08-04 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-06-08 | 2021-08-04 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-06-08 | 2021-08-04 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-06-08 | 2021-08-04 | E | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2021-06-08 | 2021-08-04 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-06-08 | 2021-08-04 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-06-08 | 2021-08-04 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-06-08 | 2021-08-04 | D | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2021-06-08 | 2021-08-04 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-06-08 | 2021-08-04 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2021-06-08 | 2021-08-04 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-09-11 | 2019-09-25 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-09-11 | 2019-09-25 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-09-11 | 2019-09-25 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
What is in the Neighborhood
- The closest city is Bon Air which is 2.0 miles away and has a population of 16,366 (small town).
- The average income is $78,630, which is high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 40
- Average Temperature: 63.1
- Day Breakdown: The area gets 148 days of rain, 9 days of snow and 207 days of sun
- Precipitation: 2.1 inches a year
- The median age is 33.6 years old, low compared to other cities.
- 5.69% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 7.15% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 2% Asian, 45% Black or African-American, 5% Hispanic or Latino, and 43% White.
- The crime rate is 7.22 per 100 people which is very high compared to other cities.
- Violent Crime: 1.37 incidents per 100 people
- Property Crime: 4.74 incidents per 100 people
- Drug-Related Crime: 0.24 incidents per 100 people
- The average life expectancy in zip code is 78.98 years old, which is high compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 8.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Food Lion
1.1 miles awayAmanacer Latino Market
1.1 miles awayKroger
2.1 miles awayPublix
2.4 miles awayLidl
2.5 miles awayNone Found
Bus Stations
3711
4.4 miles away253
5.1 miles away337
5.2 miles away315
5.4 miles away3630
5.4 miles awayBanks
First Community Bank
0.4 miles awaySunTrust
1.5 miles awayBank of America
1.8 miles awayWells Fargo
1.9 miles awayPNC Bank
2.1 miles awayHospitals
Johnston-Willis Hospital
1.8 miles awayChippenham Hospital
2.2 miles awayHunter Holmes McGuire Veterans Administration Medical Center
5.1 miles awayBon Secours Saint Francis Medical Center
5.5 miles awayRetreat Doctors' Hospital
6.3 miles awayPharmacies
CVS Pharmacy
1.0 miles awayWalgreens
1.0 miles awayRite Aid
2.5 miles awayKroger Pharmacy
2.5 miles awaySouth River Pharmacy
3.1 miles awayDentists
Miller Dental
0.7 miles awayDerma Elite
0.7 miles awayJust 4 Kids Dentistry
0.7 miles awayPediatric Dentistry
1.5 miles awayDr. Tilghman
1.6 miles awayParks
Davis Athletic Complex
1.0 miles awayProvidence Athletic Complex
1.1 miles awayHuguenot Park
2.0 miles awayGreenfield Athletic Complex
2.1 miles awayBon Air Historic District
2.1 miles awayNone Found
Shopping
Chesterfield Towne Center
2.5 miles awayRegency Square
7.1 miles awayShort Pump Town Center
11.3 miles awayVirginia Center Commons Mall
13.6 miles awayCulture
Funny Bone
3.8 miles awayHa' Penny Stage
5.3 miles awayDogwood Dell Amphitheater
5.4 miles awayModlin Center for the Arts
5.4 miles awayJenkins Greek Theatre
5.6 miles awayRestaurants
Pepe's Mexican Restaurant
0.6 miles awayZentin Pizza & Pasta
0.7 miles awayMi Hacienda Mexican Restaurant
0.8 miles awayOlive Garden
0.8 miles awayChina Panda
1.1 miles awayGet exact pricing & check availability
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