The Landings of Douglas

Positive Reviews:

• Residents and their families have praised the caring and loving staff, highlighting the exceptional care and attention received, especially from the CNA’s who treat residents like family.
• Many have noted the high quality of meals and the overall cleanliness and happiness of the facility.
• Activities such as Bingo, Gospel singing, and themed parties are appreciated, contributing to a lively and engaging environment for residents.
• The staff's willingness to accommodate residents' preferences and needs, such as flexible dining options, is highly valued.
• Some facilities are commended for their dedicated, caring, and compassionate service, including a staff of CNAs, LPN, and RN providing around-the-clock care.

Negative Reviews:

• One review mentioned the facility being dirty and instances of neglect, with staff often seen not engaging with residents or their needs.
• Concerns were raised about the level of medical care, noting the absence of an RN on site and mentioning that the person in charge had a background as a janitor, which some found concerning.

Mixed Reviews:

• While some reviews highlight the excellent care and environment of certain facilities, others caution about changes and the level of medical care available.
• The quality of food and safety measures, such as locked units, are generally seen as positive aspects even in reviews that express other concerns.