The Landing On Dundee

Reviews of the senior living community present a mixed picture, highlighting both commendable aspects and areas needing improvement. Many reviewers praise the facility for its cleanliness, attentive and responsive staff, and the quality of care provided to residents. The community is described as beautiful, with well-appointed rooms, nice dining areas, and a convenient location. Families have expressed satisfaction with the decision to place their loved ones in the community, noting the peace of mind they feel due to the caring environment and the variety of activities offered to residents.

However, several reviews raise concerns about the management and operational aspects of the community. Issues such as high staff turnover, inadequate training for new employees, and a lack of appreciation for staff have been mentioned. Some reviewers have experienced or observed unprofessional behavior from management, including poor communication and failure to address complaints effectively. Concerns about the dining service, including instances of being understaffed and not having a chef available for meals, have also been noted. Additionally, there are reports of promised amenities not being available or operational, such as limited transportation options for residents, inadequate internet service, and unfulfilled activity schedules.

While many families have had positive experiences, with their loved ones enjoying the facility and receiving good care, others caution potential residents and their families to be aware of the challenges they may face, particularly regarding management and the consistency of services provided.