The Landing Of Ofallon

Reviews for The Landing of O'Fallon provide a mixed picture of the community, with many praising its facilities, staff, and activities, while others highlight areas for improvement.

Positive aspects noted include:

• Welcoming and friendly staff, with exceptional care noted by some.
• Clean and well-maintained facilities, both inside and out.
• A variety of activities to keep residents engaged, including movie nights, manicure Mondays, and outings to local attractions.
• Good food, with some residents enjoying the meals provided.
• Responsive and accommodating staff, especially during the move-in process and in handling specific needs.
• Special mention of the community feeling homey and smaller, providing a more personal experience.

Areas for improvement include:

• Some concerns about the size of the resident rooms being too small for comfort.
• Issues with staffing consistency, particularly on weekends and during night shifts.
• Communication challenges, both in terms of staff communication and in addressing billing issues.
• Concerns about the level of care and attention to health and cleanliness as residents' needs increase, especially in memory care.
• Some dissatisfaction with the food quality and variety.
• Incidents of resident conflict leading to injury, raising concerns about safety and supervision.

Overall, while many find The Landing of O'Fallon to be a welcoming and engaging community for their loved ones, there are areas that could benefit from improvement to enhance the resident experience further.