The Lakeshore

Positive Feedback:

• Residents and their families have praised the community for its beautiful location, kind and professional staff, and the quality of care provided.
• Many reviews highlight the wide range of activities available, including off-site trips, gardening, Wii bowling leagues, and various social events like luaus and formal dinners.
• The dining experience is frequently mentioned as a highlight, with good meals and accommodations for dietary restrictions such as gluten-free, dairy-free, and low sugar options.
• Families appreciate the effort the staff puts into making residents feel at home, including personal touches like connecting residents with similar interests.
• The facility's response to the COVID-19 pandemic has been commended for keeping residents safe while continuing to provide care and support.

General Observations:

• Residents enjoy the views, the proximity to natural beauty like Lake Washington, and the overall environment of the community.
• The staff is consistently described as friendly, caring, and going above and beyond in their duties.
• Some reviews mention the facility's ability to adapt to residents' changing needs and the seamless accommodation of these changes.
• There is a sense of community and family among residents and staff, contributing to a positive living experience.

Areas for Improvement:

• While the majority of feedback is overwhelmingly positive, there are mentions of occasional challenges, such as staff changes and the need for certain improvements, though many of these seem to have been addressed over time.

Note: One negative review was noted, focusing on dissatisfaction with a specific employee. However, this stands in contrast to the otherwise positive feedback about the staff and community as a whole.