The Lake Shore Assisted Living Residence

Reviews of the Lake Shore senior living facility present a mixed picture, with many expressing satisfaction and others voicing serious concerns.

• Several reviewers praise the facility for its handling of COVID-19, keeping residents safe and engaged with activities, and maintaining strong communication with families.
• Positive experiences highlight the caring and attentive staff, a variety of recreational activities, and the sense of community among residents. Many appreciate the scenic lake location and the facility's efforts to foster a vibrant living environment.
• On the other hand, some reviews describe negative experiences, including issues with resident care, facility maintenance, and administrative responsiveness. Concerns were raised about the quality of medical care, cleanliness, and the handling of resident needs and rights.
• Specific complaints include a resident being left unattended with serious health issues, restrictions on personal freedom such as vehicle access, and poor dietary accommodations. There are also mentions of unpleasant odors, facility upkeep problems, and a disturbing incident involving resident safety.
• Despite these criticisms, many family members express gratitude for the staff's dedication and the positive impact on their loved ones' lives. They commend specific employees for their professionalism, kindness, and efficiency in managing care and administrative tasks.

In summary, while Lake Shore receives a range of feedback, the facility is appreciated by many for its environment, activities, and some staff members' care, though it also faces significant challenges that potential residents and their families should consider.