The Jefferson

The reviews for this senior living facility present a mixed but largely positive picture. Many visitors and family members of residents have praised the sizeable rooms, high-quality customer service, and the caring, professional staff. The facility is noted for its wonderful food, ample socializing opportunities, and a range of amenities that cater to diverse interests. Residents and their families have expressed satisfaction with the maintenance of the building, the quick response to issues, and the overall warm, hospitable environment.

However, there have been some concerns raised, including an incident where a senior staff member was reported not to comply with mask-wearing rules, which raised health and safety concerns. Another review mentioned a negative experience with a facility driver and customer service. Additionally, some have noted the building's age and the high-pressure sales tactics related to lease agreements and fees, suggesting that potential residents and their families should ask detailed questions and get all information in writing.

Despite these issues, many reviews highlight the community's vibrant social life, excellent chef-prepared meals, and the sense of family among residents and staff. The facility's ability to quickly make new residents feel at home and the range of on-site services, including healthcare and personal care options, have been particularly appreciated. The presence of pets and the facility's efforts to accommodate them also received positive mentions.

In summary, while there are areas for improvement, particularly in communication and transparency regarding fees and policies, the overall sentiment is that this is a caring, active, and welcoming community for seniors.