The Ivy At Clemmons

Reviews of The Ivy at Clemmons present a mixed picture, with some expressing serious concerns and others praising recent improvements and staff dedication.

• Several reviews criticize the facility for inadequate supervision of residents, unprofessional staff behavior, and poor cleanliness. Concerns include residents being left unattended, rapid management changes, and a lack of staff leading to unsafe conditions.
• Incidents of neglect and mistreatment were reported, including a resident being severely beaten by a roommate and another being sent to medical appointments unaccompanied despite cognitive impairments.
• Some reviews mention the facility being under investigation by the Department of Health and Human Services due to these issues.
• On the positive side, recent reviews highlight significant improvements under new management. These include a focus on resident care, facility upgrades, and a more family-oriented atmosphere. Staff members express pride in their work and note the supportive nature of the owners.
• Residents and their families have noticed a positive change, mentioning the friendliness and helpfulness of the staff, as well as the sense of community within the facility.
• Despite the criticisms, some reviewers encourage giving The Ivy at Clemmons a chance, citing personal positive experiences or improvements they've witnessed.

In summary, while The Ivy at Clemmons has faced significant challenges, recent efforts to improve the facility and care quality have been recognized and appreciated by some residents and their families. However, potential clients are advised to consider the varied experiences shared in these reviews.