The Hurlbut

The reviews for The Hurlbut care facility present a mixed picture, with some reviewers expressing significant dissatisfaction with the level of care and facility conditions, while others praise the staff and the care provided.

• Several reviewers describe experiences of neglect and inadequate attention to residents, with one going as far as to describe the environment as "negligent, edging toward abusive." Concerns include the physical state of the facility, with reports of damaged furniture and unclean conditions, as well as instances of personal items disappearing.
• On the other hand, positive reviews highlight the professionalism and friendliness of the staff, the quality of the food, and the effectiveness of the therapy department. Some family members of residents have noted improvements in their loved ones' conditions and commend the care and support provided.
• There are reports of mismanagement and poor communication within the facility, with some reviewers noting that concerns raised to management were not adequately addressed. Additionally, there are allegations of staff being underpaid and overworked, with some employees expressing dissatisfaction with how they are treated by management.
• Despite the criticisms, there are acknowledgments of some staff members who genuinely care for the residents and go above and beyond in their roles. However, these positive experiences seem overshadowed by the overall concerns regarding the quality of care and facility management.

In summary, while there are instances of commendable care and dedicated staff at The Hurlbut, a significant number of reviews raise serious concerns about the facility's management, conditions, and the overall quality of care provided to residents.