The Homestead Assisted Living

Reviews of The Homestead senior care facility present a mixed picture, with many highlighting the positive aspects and a few expressing concerns. Positive feedback includes commendations on the facility being clean, bright, and cheery, with residents appearing well cared for. The staff is frequently described as friendly and caring, with specific mentions of their efforts to keep residents safe and connected with their families during COVID-19 through video calls and window visits.

Several reviewers have personal connections to the facility, either having chosen it for their relatives' care or working there themselves. They praise the loving environment and the quality of care provided to residents. The food quality and the cleanliness of the facility receive specific positive mentions, as does the staff's friendliness and helpfulness during visits.

However, not all feedback is positive. Some reviewers express dissatisfaction with aspects such as the quality of food, the level of care, and management practices. Concerns are raised about the adequacy of pay for staff and the overall management of the facility. One reviewer recounts a negative experience related to authorization for work done at the facility, and another describes a distressing situation involving a family member not receiving timely care.

Despite the criticisms, many reviews express a deep appreciation for the community at The Homestead, noting the comfort and happiness of the residents. The facility is often described as homey and welcoming, with staff that go out of their way to accommodate and care for both residents and visitors.