📞 Call for pricing and availability: (800) 780-8101
The Hills Post Acute
1800 Old Tustin Ave., Santa Ana, CA 92705
For Pricing & Availability
(800) 780-8101To Reach a Resident
(714) 835-4900Estimated Pricing
Price Comparison
The Hills Post Acute Description
The Hills Post Acute is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is located in Tustin, California and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 9.4 out of 10 making it the 4th highest rated community in the city out of 24 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Santa Ana
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Santa Ana
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Santa Ana
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Staff at Hills Post Acute are highly praised for their dedication and love towards residents, forming special bonds.
- Employees have been commended for their hard work, especially during the pandemic, going above and beyond in their duties.
- Family members have noted the kindness and professionalism of the CNAs and nurses, appreciating the care provided to their loved ones.
- Significant improvements in management and the quality of nursing care have been observed since a change in ownership.
- The facility is described as clean, friendly, and beautiful, with a caring and loving staff towards every resident.
- Rehabilitation services and the overall environment are highly recommended by visitors and family members.
Negative Reviews:
- Concerns have been raised about the lack of proper care and attention to health care needs, including safety concerns for residents at risk of falling.
- Issues with missing personal items and cleanliness have been reported, leading to dissatisfaction among family members.
- A former employee expressed dissatisfaction with the lack of proper training, support, and respect from the management, highlighting issues with patient care and safety.
Overall:
The Hills Post Acute facility receives mixed reviews, with many praising the staff's dedication and the quality of care, while others raise serious concerns about management, training, and resident safety. Prospective clients and employees are encouraged to consider both the positive and negative feedback.
Reviews
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Health
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Dec. 1, 2000
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 174
Total current residents: 160
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 17
Number of
substantiated complaints: 22
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-10-18 | 2021-11-02 | D | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2021-10-18 | 2021-11-02 | D | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2021-10-18 | 2021-11-02 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-10-18 | 2021-11-02 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-10-18 | 2021-11-02 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2021-10-18 | 2021-11-02 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2021-04-13 | 2021-04-26 | D | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2021-04-13 | 2021-04-26 | D | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2021-04-13 | 2021-04-26 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2021-04-13 | 2021-04-26 | D | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2021-04-13 | 2021-04-26 | D | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2021-04-13 | 2021-04-26 | D | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2021-04-13 | 2021-04-26 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-04-13 | 2021-04-26 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-04-13 | 2021-04-26 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-08-20 | 2019-09-23 | D | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2019-08-20 | 2019-09-23 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-08-20 | 2019-09-23 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-08-20 | 2019-09-23 | D | Miscellaneous Deficiencies | Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-07-09 | $6,923 |
| 2020-02-27 | $35,510 |
| 2020-07-24 | $9,750 |
What is in the Neighborhood
- The closest city is Tustin which is 1.2 miles away and has a population of 80,583 (large town).
- The average income is $128,491, which is very high compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 61
- Average Temperature: 70.3
- Day Breakdown: The area gets 54 days of rain and 310 days of sun
- Precipitation: 0.3 inches a year
- The median age is 30.8 years old, very low compared to other cities.
- 1.41% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 45.61% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 7% Asian, 1% Black or African-American, 55% Hispanic or Latino, and 34% White.
- The average life expectancy in zip code is 81.66 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 99.0, Moderate Days 77.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Albertsons
0.2 miles awaySuperior Grocers
0.4 miles awayStater Bros.
0.5 miles awaySprouts Farmers Market
1.5 miles awayGrocery Outlet
1.7 miles awayTransportation
Santa Ana
1.3 miles awayOrange
2.2 miles awayBus Stations
Discovery Science Center
1.9 miles awayWestfield MainPlace Mall
2.1 miles away7266
2.8 miles away7298
2.9 miles away7265
3.0 miles awayBanks
Bank of America
0.1 miles awayWells Fargo
0.3 miles awayFarmers & Merchants Bank
0.4 miles awayChase
1.5 miles awayCitibank
1.5 miles awayHospitals
Orange County Global Medical Center
0.3 miles awayNexus Children's Hospital
1.5 miles awayChapman Global Medical Center
1.9 miles awaySaint Joseph Hospital
2.0 miles awayChildren's Hospital of Orange County
2.1 miles awayPharmacies
Santa Ana Tustin Compounding Pharmacy
0.6 miles awayCVS Pharmacy
1.6 miles awayWalgreens
1.7 miles awayRite Aid
1.9 miles awayBristol Medical Pharmacy
4.5 miles awayDentists
Western Dental & Orthodontics
0.9 miles awayGrand Family Dental center
0.9 miles awayE.C.O. Dental
1.9 miles awayUniversal Dental
2.1 miles awayOrange County Dental Care
2.6 miles awayParks
Portola Park
0.4 miles awaySanta Ana
0.4 miles awayMabury Park
0.5 miles awayCabrillo Park
0.6 miles awaySaddleback View Park
0.9 miles awayPlaces of Worship
Mission San Juan Capistrano
20.3 miles awayFirst Congregational Church
20.7 miles awayShopping
MainPlace Mall
2.0 miles awayTustin Plaza
3.1 miles awayCameo Center
3.8 miles awayAnaheim GardenWalk
5.2 miles awaySouth Coast Plaza
5.6 miles awayCulture
The Frida Cinema
1.9 miles awayYost Theater
1.9 miles awayPeforming Arts Center PAC
4.0 miles awayCity National Grove of Anaheim
4.0 miles awayAmphitheater
4.2 miles awayRestaurants
Philly's Best
0.1 miles awayAmi Sushi
0.1 miles awayBenjies
0.1 miles awayKnowlwood
0.1 miles awayClass 302
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